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Project Support Technician

thameswater.co.uk Logo

Thames Water

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Location:
United Kingdom , Bourne End ▼

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Category:
Construction

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Contract Type:
Not provided

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Salary:

29000.00 - 37440.00 GBP / Year
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Job Description:

We are currently looking for a full-time, permanent, Project Support Technician within the South-East Thames Valley Region. In this site-based role, you will be ensuring the delivery of project work in the support of the mains upgrade program within Thames Valley. You will undertake operational tasks, resolve customer issues, and carry out network valve activities with minimal disruption to water supplies. This front-line position ensures the continued success of our business – we simply can’t operate without your skills and commitment.

Job Responsibility:

  • Investigating network issues to resolve pressure abnormalities, leakage queries, metering concerns, and supply interruptions
  • Liaising with all stakeholders to ensure efficient project delivery, whilst upholding Thames Water values and behaviours
  • Supporting teams on Pressure Management Maintenance when needed
  • Supporting the completion of checking key High Consequence Valves and High-Risk Valves to maintain business compliance
  • Promoting health and safety by modelling best practice and identifying improvements

Requirements:

  • Full UK driving licence, as this role involves travelling between multiple sites. You will be provided with a van and the relevant tools/equipment
  • Ability to work autonomously as well as within a highly organised team
  • Adaptability and a can-do attitude, as you will be required to work in all weather conditions and tackle a range of different challenges

Nice to have:

  • Knowledge of the clean water network, and an understanding of domestic plumbing, water mains, & leakage detection
  • A water industry qualification, or current certifications that cover Water Hygiene, NRSWA unit 2, disinfection, sampling, flushing, valve operations, and/or CALM
  • First Aid Training
  • An understanding of the Permit to Work system
What we offer:
  • Competitive salary starting from £29,000 to £37,440 per annum, depending on skills and experience
  • 24 days holiday per year, increasing to 28 days with the length of service. (Plus bank holidays)
  • Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
  • Personal Medical Assessments – Open to all once a year
  • Performance-related pay plan directly linked to company performance measures and targets
  • Generous Pension Scheme through AON
  • Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
  • Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
  • Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing

Additional Information:

Job Posted:
May 17, 2026

Expiration:
May 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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