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A Project Support Analyst is required to join our clients Infrastructure Delivery team. The role will support the planning, management, and delivery of infrastructure replacement projects, including Cloud migration solutions, Peripheral refresh programmes, Client hardware and software solutions. The role specifically supports a Project Manager delivering Server infrastructure migrations from an on-premise data centre to a cloud infrastructure platform, A Peripheral refresh programme across a large estate, A Java upgrade across cloud platform services.
Job Responsibility
Support the planning, management, and delivery of infrastructure replacement projects, including Cloud migration solutions, Peripheral refresh programmes, Client hardware and software solutions
Support a Project Manager delivering Server infrastructure migrations from an on-premise data centre to a cloud infrastructure platform, A Peripheral refresh programme across a large estate, A Java upgrade across cloud platform services
Work across the business with a focus on Infrastructure Services, coordinating with IT teams and external suppliers to agree and deliver detailed plans
Support the Project Manager with planning, risk and issue management, stakeholder engagement, resource coordination, service transition, support, and business readiness
Build strong working relationships with Business and IT teams, matrix-managing contributors to ensure successful delivery
Support the planning and execution of cutover and back-out rehearsal activities
Requirements
Be an experienced Project Support Officer with a strong delivery track record
Have experience working in large technology operations
Have experience around hardware refresh and cloud software upgrade programmes
Demonstrate excellent stakeholder management skills, including engagement with senior management
Possess strong verbal and written communication skills
Be comfortable working under pressure in a fast-paced, changing environment
Have experience supporting delivery in a multi-supplier landscape
Be familiar with both Waterfall and Agile delivery methodologies
Have experience working within different governance frameworks
Demonstrate strong reporting, data analysis, and change management skills
Advanced spreadsheet skills
Data analysis capability
Change request management
Plan maintenance and progress tracking
Production of clear project reporting for stakeholders
Highly organised and structured
Strong communicator who builds effective working relationships