Project Supervisor Job at Amentum (Washington)

Job Description

This role will serve as a Project Supervisor (Intake) assigned to the Radiation Exposure Compensation Act (REDA) program of the DOJ Civil Division. Works under the direction of a Project Manager.

Job Responsibility

Act as primary supervisor for assigned staff members, to include oversight of timekeeping, narratives, corrective action, and other staff management concerns
Assist Project Manager in all aspects of Claims Intake team management
Assist in the daily oversight and management of Claims Intake support processes
Coordinate tasks and responsibilities of the team members on the Claim Intake Team
Identify daily team priorities and communicate expectations of priorities to team members. This involves monitoring various claim statuses or queues
Determine individual team member capacity and reassign members to high priority tasks, while maintaining coverage of other team tasks
Create and prepare routine Intake metrics report in consultation with Federal Attorney Team Leads and Project Manager – to identify data points essential for tracking and performance forecasts
Assign work to team in consultation with Federal Attorney Team Leads and Project Manager, and track and monitor progress, ensure work is completed and check for quality and accuracy
Thorough knowledge of tasks, task objectives, and the context of those tasks in the claim review lifecycle
Organize and maintain special project assignments
Create, maintain, update, and improve various internal charts and graphs
Accurately maintain multiple tracking spreadsheets used to track team members processing of tasks daily, and work with Project Manager to project and adjust team productivity levels
Help identify steps for, create templates for, and format, Standard Operating Procedures
Organize and maintain example work product for various team discussions/meetings/trainings
Track changes and update internal and external guidance and policy documents
Coach and develop staff members to ensure optimum quality of work product.

Requirements

At least two years of progressively more responsible experience on major litigation support projects, including at least one year of supervisory experience
Requires in-depth knowledge of litigation support, excellent written and oral communication skills
Must be able to anticipate litigation support and claims intake needs, and develop and execute detailed plans for addressing those needs
Experience in claim management or processing environments, particularly having worked with a claim management system
Familiarity with document scanning, intake protocols, and document management technology – to included quality control and verification standards
Experience in creating, updating, and training on claims intake and processing procedures
Highly skilled in coordinating across teams and with other Managers, Supervisors, team members, and clients
Demonstrated ability to oversee and coordinate numerous complex and time-critical claim support activities simultaneously, including technical/data processing support activities
Requires hands-on familiarity with the Government's office and network environment, including but not limited to, data processing environments, including office automation networks, PC-based databases and other applications, and internet and server-based databases and other applications
Undergraduate degree required
Must be able to obtain and maintain MRPT facility credentials/authorization. Note: US Citizenship is required for MRPT facility credentials/authorization at this work location.

Nice to have

Experience in government programs preferred
Advanced skills in analyzing large volumes of data and manipulating data to produce desired counts, statistics, and other outputs
Highly skilled in producing a variety of reports (type, format, etc.) that reflect an understanding of the “audience”/users of the reports
Highly collaborative nature and comfortable coordinating across teams and with various managers, supervisors, and team members
Comfortable working in an environment with high volume inputs, outputs, and deadlines
Passionate about attention to detail, deadlines, and work quality
Highly organized, able to multi-task, prioritizes tasks, and consistently and accurately performs detailed work under pressure without compromising quality
Proactively identifies issues that impact claim review coordination and proposes alternate solutions to address issues
Demonstrated success overseeing the work of others, mentoring staff, and providing feedback and corrective direction when needed
Should be an expert user of the Government systems, including word processing, spreadsheet, imaging, and hardware systems
Law degree, technical certification, or other pertinent graduate degree preferred.

What we offer

medical dental and vision insurance
401(k) retirement plan
life insurance
long-term and short-term disability insurance
15 days of paid time off
parental leave
health, dental, and vision insurance
paid time off and holidays
retirement benefits (including 401(k) matching)
educational reimbursement
parental leave
employee stock purchase plan
tax-saving options
disability and life insurance
pet insurance

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