This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We have an exciting opportunity for a motivated Project Staging Technician to join Telstra, supporting the delivery of secure and reliable mobile device solutions for our customers. This role is critical in preparing, configuring, and testing mobile devices and related ICT systems to ensure readiness for deployment. You’ll work on staging smartphones, tablets, and associated connectivity equipment, ensuring they meet customer specifications and security requirements. Collaborating with project managers, engineers, and technical teams, you’ll help deliver seamless mobile solutions that keep our customers connected and productive.
Job Responsibility:
Configure and stage mobile devices (smartphones, tablets) and supporting ICT equipment
Commission connectivity solutions including routers, switches, and wireless technology
Manage tasks in service management tools to meet SLAs
Troubleshoot and resolve incidents impacting mobile device performance
Maintain accurate documentation and inventory for mobile assets
Ensure compliance with security standards and stakeholder requirements
Requirements:
Strong technical expertise in mobile device configuration and staging
Ability to deliver exceptional service and meet project deadlines
Excellent communication and stakeholder engagement skills
Team-oriented with a proactive approach to improving mobile processes
Eligible for Baseline security clearance
Candidates must be Australian Citizens and hold, or be eligible to obtain, a Baseline AGSVA security clearance
What we offer:
Work-life integration - flexibility around where, and when you work
16 weeks paid parental leave for primary and secondary carers
Professional development program
Laptop/Device allowance renewed every 2 years
Purchased Annual Leave scheme
Discounted Telstra products and services
Continuous Service Recognition for those who are coming across from a Federal Government agency to Telstra