Project Specialist, Citi

Citi

Location:
India, Chennai

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Third-Party Management (TPM) Risk and Performance Analyst will join Citi’s Enterprise Third Party Management group, which is accountable for the end-to-end Third-Party Management program at Citi. The Internal Oversight and Operations team provides operational support, process guidance, and quality control oversight to businesses across Citi.

Job Responsibility:

support oversight of Third Party relationships to verify that the governance, risk, and control oversight activities are performed and completed in a timely manner
work with stakeholders to understand information needs, identify suitable data and provide guidance based on standard procedures
act as subject matter expert (SME) to senior stakeholders and/or other team members to help them understand TPM Policy requirements
communicate with business stakeholders and functional areas to build and maintain strong partnerships
resolve TPM Process-level escalations coming from internal partners
develop an end-to-end understanding of team processes and execute operational processes in line with the team’s business strategy and objectives
demonstrate ability to work individually and successfully complete daily, weekly & monthly assigned targets for the process area
conduct timely escalation of dependencies to direct manager to provide updates in the agreed basis (daily, weekly, monthly)
able to manipulate and analyze large data using Microsoft Excel
identify opportunities for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations
understand the type of services provided to affiliates and any applicable country exception to provide accurate guidance while resolving rejections or any stakeholder inquiry
participate in daily, weekly huddles and meetings, contribute productively with inputs basis key learnings from respective process

Requirements:

2-4 years of relevant experience
ability to work on multiple tasks simultaneously
good communication skills
proficiency in Microsoft Office, especially Word, Excel, and Outlook
ability to meet established performance standards

Additional Information:

Job Posted:
May 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Project Specialist