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Project Services Co-ordinator

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OGL Software Ltd

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Location:
United Kingdom , Stourport on Severn

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Project Services Co-ordinator focuses on supporting the delivery of Profit4 ERP implementations for our existing customers to Profit4. Reporting to the Head of Delivery, you’ll oversee the smooth coordination of installations and project activities, ensuring customers receive excellent service and clear communication throughout their journey and supporting our Project Leaders.

Job Responsibility:

  • Co-ordinating the planning and delivery of installations for our customers, working closely with the Installations Team and other stakeholders. This includes confirming installation dates, ordering equipment and scheduling surveys
  • Maintaining clear, accurate documentation of installation progress and proactively resolving routine issues
  • Escalating complex installation challenges or delays to the Project Leader and the Installations Team
  • Supporting Project Leaders in mapping out project plans, timelines, and milestones for implementations
  • Managing diaries, emails and schedules across the project team to ensure efficient resource allocation
  • Preparing and maintaining project documentation, ensuring timely customer sign-off on key deliverables
  • Facilitating communication between internal teams and customers to ensure alignment and smooth project delivery
  • Monitoring project progress via time logs and project notes, and raising risks or issues promptly to relevant stakeholders

Requirements:

  • Experience in a customer-focused role, ideally involving project co-ordination, installations, or technical delivery
  • Strong written and verbal communication skills, with confidence in dealing with customers, colleagues, and third parties
  • Excellent organisational skills and the ability to manage multiple schedules, tasks and priorities
  • A proactive, problem-solving mindset with strong attention to detail
  • Comfortable working in a fast-paced, dynamic environment
  • Competent with Microsoft Office and other common business tools
What we offer:
  • Hybrid opportunity after probation period
  • 25 days of holiday plus 8 bank holidays
  • Opportunity to buy and sell holiday
  • Private healthcare
  • Support for your learning, development and career growth
  • An employee reward board to recognise great work
  • Company social events to bring the team together
  • A referral bonus scheme for employees
  • Free on-site parking

Additional Information:

Job Posted:
March 22, 2026

Expiration:
April 17, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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