Project Senior Analyst, Citi

Citi

Location:
United States, Jacksonville

Category:
Human Resources

Contract Type:
Employment contract

Salary:

79120.00 - 118680.00 USD / Year

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Job Description:

The Project Senior Analyst is a seasoned professional role that requires in-depth understanding of how areas collectively integrate within the sub-function. This role will provide HR Security Governance and approvals for several High Risk applications owned by HR. The incumbent will support the team on conducting regular HR security audits, and provide education to the HR community on security functionality in Workday and other High Risk applications.

Job Responsibility:

Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues
Identifies, documents, and understands project dependencies
Identifies key stakeholders who participate in project scope definition
Tracks actual project costs, identify variances, and reforecast project costs as needed
Establishes project communication needs and create project communication plan
Creates the project risk management plan
Work with procurement team to create, administer, track, and eventually close project contracts
Facilitates the transition of systems, product & process development to minimize adverse operations impact
Participates in the delivery of internal communications enabling the business officers to effectively service clients
Acts as a point of contact and liaison between department and required business areas
Liaises with key stakeholders to implement new procedures or clarify any misinterpretation as required
Regularly undertakes a review of processes, policies and procedures to identify process gaps
Provides feedback to Project Management leadership regarding risk issues/business cases
Collates communication items, investigate issues and ensure relevant communications are created
Drafts and communicates any staff briefs, including system changes
Monitors & communicates on Service Level Agreements of other departments
Conducts ongoing research on effective mediums and tools to improve the communications
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and/or other team members
Appropriately assess risk when business decisions are made

Requirements:

5-8 years of experience
Demonstrate strong business knowledge including the understanding of core businesses, supporting processes and operations
Working knowledge of call center Technologies including systems, technologies and system work practices
Knowledge of HR policies and procedures
Outstanding problem-solver
Should demonstrate a commitment to quality and attention to detail
Bachelor's/University degree or equivalent experience

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including vacation, sick leave, and paid holidays
discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
August 29, 2025

Expiration:
September 04, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Project Senior Analyst

Citi

Location:United States, Jacksonville

Category:Human Resources

Contract Type:Employment contract