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The Project Senior Analyst is a seasoned professional role tasked with direct project implementation, monitoring progress, and ensuring the creation of project plans and key documentation. This role involves managing stakeholder communication, assessing project risks, and working to address process gaps. The role requires in-depth industry expertise, strong problem-solving skills, and a capacity for leadership. Citi values an inclusive environment and offers a hybrid work setup with comprehensive benefits.
Job Responsibility:
Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log
Ensures resources are assigned to project & monitor commitment
Uses best practice PMO methodology to create a project plan to fit the sponsor/stakeholder’s needs and deliver within budget on desired outcomes
Identifies key stakeholders who participate in project scope definition
Establishes project communication needs and create project communication plan
Creates all required artifacts for the successful delivery of the project
Prepares, maintains, and submits clear and concise activity/progress reports
Assesses project risk potentials and discover potential problems before they occur
Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed
Communicates to all stakeholders project milestones, status updates, risks as well as any existing or potential escalation issues
Liaises with key stakeholders to implement new procedures or clarify any misinterpretation as required
Ability to identify process gaps and develop solutions collaborating with stakeholders
Provides feedback to Project Management leadership regarding risk issues/business cases raised by specific business units
Collates communication items, investigate issues and ensure relevant communications are created in a timely clear and accurate manner
Drafts and communicates any staff briefs, including system changes
Conducts ongoing research on effective mediums and tools to improve the communications
Supports Senior Project Managers in project development, execution, and completion
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
Previous project management experience – preferably from a mortgage or financial services environment
PMP certification preferred
Ability to develop project plans, manage individual deadlines and goals
Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics
Strong customer service ability
communication and problem solving
Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk
Manage client expectations, anticipates operational and tactical risks and tracks them
clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required
Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional
Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars
Bachelor’s/University degree or equivalent experience
What we offer:
Business casual workplace
hybrid working model (up to 2 days working at home per week)
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