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In this role you’ll project manage the judicious transformation of BT’s Colleague facing Digital Workplace IT Service, Engineering, Collaboration and Office capability. You’ll be part of a wider team of project management leaders who are realising our vision to make BT a digital, lean-agile company, and you’ll be delivering our public and internal commitments. The role holder will be liable for the end to end delivery of the Digital Workplace capability and service transformation project(s) aligned to horizontal capabilities, ensuring these are delivered to concur timeframes, quality targets and within budget. Day to day, you’ll spend your time project managing the modernization of products and services for colleagues right across BT. You’ll unlock new ways of working for BT colleagues, making it easier to create better value for shareholders and customers. You’ll also manage the judicious planning (people, process, technology, data, costs) of end-to-end persona-based experiences, resulting in improved productivity and collaboration right across BT.
Job Responsibility:
Project manage the judicious transformation of BT’s Colleague facing Digital Workplace IT Service, Engineering, Collaboration and Office capability
Liable for the end to end delivery of the Digital Workplace capability and service transformation project(s)
Project managing the modernization of products and services for colleagues right across BT
Unlock new ways of working for BT colleagues
Manage the judicious planning (people, process, technology, data, costs) of end-to-end persona-based experiences
Project managing the judicious business case for transformation
Setting the direction of the project and ensuring there is a clear plan in place
Establishing and deploying project governance and adherence to regulatory commitments
Controlling the project to the concur business case
Tracking and managing resolution of project issues and risks
Managing stakeholders both across BT and externally
Ensuring an appropriate communication plan is in place for launch / introduction of any new service, product or process
Identify gaps and work with the business to get them resolved
Remove blockers and break down barriers
Drive the team to deliver using strong agile project management skills
Focus on career development by adopting lean-agile values, principles and behaviours
Requirements:
5-10 years experience of managing large, complex technical delivery projects
Stakeholder management to Director and occasionally Managing Director level
Ability to communicate and tell a story to all levels within a corporate workplace
Comfortable managing people either in matrix environment or direct line management
Familiarity with Collaboration and Office technology capabilities
JIRA experience – running projects / programmes
Project Management expertise including planning, risk and issue management, reporting, resource management and financial planning/budgeting
Systems thinking
Strong Stakeholder management, with the ability to hold others to account, align and influence