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The Project / Program Manager (Vice President), Internal Audit will play a key role in making Internal Audit’s strategic change successful, in providing program execution expertise to deliver wider necessary change and in driving best practices in change adoption.
Job Responsibility:
Drive progress on strategic initiatives and ensure compliance with the Project / Program Management governance procedures in Internal Audit and at Citi
Partner with Project Owners / Project Teams to ensure project outcomes are aligned with the Internal Audit strategic target state
Develop project management artefacts in accordance with best practices and governance requirements
Contribute to establishing and maintaining Change Management governance framework for IA
Contribute to ensuring all IA-wide changes are effectively prioritized and well-coordinated across IA teams, ensuring all relevant key stakeholder requirements are considered or addressed accordingly
Partner with project teams to integrate change management activities into project plans
Partner with the IA Communications and Engagement team and IA Change Manager, manage change adoption and resistance, including training strategies and materials to support users through change transition
Conduct change impact assessments to identify affected stakeholders, risks, and readiness levels and propose mitigating actions
Appropriately assess and manage the identification of risks and issues which impact project delivery and ensure mitigation strategies are developed and executed when necessary
Responsible for ensuring IA’s processes and procedures comply with the Citi Program and Project Management Policy (CPPM) and the related standards and procedures
Maintain the selected Project Management tool and be the point of contact for CPPM Policy required activities
Requirements:
Background in financial services with a preference for internal auditing or related functions
Knowledge of technology and data related change is a preference
Advanced project management skills with PMP certification preferred
Change adoption skills
Excellent communication skills required to influence a wide range of audiences
Strong problem-solving skills and personal resilience, able to work through conflicts
Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
Critical thinking and problem-solving skills
Team player, able to collaborate effectively with peers
Ability to work cross functionally in a collaborative environment, including comfort with ambiguity and uncertainty, close attention to detail
Ability to work well under tight deadlines in a fast-paced environment
Proven ability to develop ideas from concept to an executable plan
Bachelor’s Degree/University degree or equivalent experience
Master’s degree preferred
What we offer:
Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
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