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Project/program management specialist

United States, San Diego · Job Posted January 11, 2026
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Job Description

Manage projects by working with internal and external customers to define scope, create work plans, track progress, and ensure successful execution. Responsible for project quality, reporting, and adoption of project management tools.

Job Responsibility

  • Scope projects, create work plans, and track progress against schedules and budgets
  • Maintain and update project plans using MS Project or similar software
  • Ensure adherence to project quality requirements and execution methodologies
  • Generate and present reports on project outcomes and status
  • Support associates in learning and adopting project management technologies

Requirements

  • Minimum 6 years of project management experience
  • Experience in shared services or BPO organizations preferred
  • 1-2 years of customer-facing experience preferred
  • Strong project scheduling skills
  • Expertise in PPPM tools like MS Project and Project Server
  • Agile mindset with strong communication and stakeholder management skills
  • Bachelor's degree in business, engineering, or a related analytical field
  • Mastery in project execution, tracking, and collaboration across diverse teams

Nice to have

  • Experience in shared services or BPO organizations preferred
  • 1-2 years of customer-facing experience preferred

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