Project Prog. Mgmt. Specialist Advisor Job at NTT DATA (Gurgaon)

Job Description

The Project Management Specialist role requires 8-10 years of experience in managing large-scale projects, particularly in Banking, Healthcare, and Insurance sectors. The candidate must possess PMP or Prince 2 certifications and demonstrate strong skills in project planning, stakeholder management, and risk management. Exceptional communication skills and the ability to lead global teams are essential for success in this position.

Job Responsibility

Manage end-to-end delivery of large/medium-scale project management initiatives across multiple towers and geographies
Ensure delivery of project outcomes within defined time, cost, and quality parameters
Oversee complex knowledge transfer processes with robust quality checks and governance
Develop detailed project management plans, coordinating with various departments and stakeholders, managing timelines and budgets, identifying and mitigating risks, and ensuring compliance with policies
Act as a primary point of contact, communicate status updates, and conduct post-project reviews to identify areas for improvement
Coordinating any major project-related organizational changes within the company, such as financial, technological, operational, and governance changes
Analyzing any internal requests for changes and consulting with management to deny or approve the proposed changes
Project Planning: Develop detailed plans, timelines, and budgets for projects
Coordination and Communication: Act as a liaison between project teams, clients, and other departments
Risk Management: Identify potential risks and develop mitigation strategies
Stakeholder Management: Communicate status updates, conduct governance calls, and manage relationships
Process and Quality Assurance: Ensure teams follow standard operating procedures, support the creation of documentation, and conduct post-project reviews
Change Management: Coordinate and manage changes to the project scope, schedule, and costs

Requirements

Typically requires 8–10 years relevant experience in Banking/Healthcare/Insurance
Must have a minimum of 3–5 years of experience in Project & Program Management
Preferably MS Project, Copilot experience & exceptional written skills to document RAID items & improvement plans
Experience handling international (multi-geo) projects
Mandatory certification in Prince 2 or PMP
Exceptional understanding of BPO Project Management principles and techniques
Expert proficiency in required project management information system tools
Strong ability to identify, develop, and quantify corrective action plans
Ability to ensure effective project controls to monitor performance
Strong capability to provide performance reporting for clients and the company
Exceptional facilitation and communication skills
Strong ability to lead global project teams of large scope and high complexity
Ability to work with international stakeholders – UK, US, Spain, South Africa, and more including India
Deep understanding of own subject area and broad understanding of related subject areas
Handle diverse issues and lead projects that contribute to the company
Manage a broad, complex portfolio of projects
Lead large, globally dispersed teams across IT and business
Manage projects and programs with global impact and complex business/technical challenges
Define program value proposition, work plan, resource needs, timeline, and budget for global programs
Viewed internally as a Project Management expert
Monitor project performance in the Project Reporting System
Conduct PM Metrics and Practices Reviews
Facilitate Peer Project Reviews and Management Project Reviews
Support PM Help Desk
Core responsibilities – Project management, experience in managing transformation/automation projects will be an added advantage. (NO Scrum Masters)
Flexible to work in UK/US or overlap shifts

Nice to have

Experience in managing transformation/automation projects will be an added advantage
Preferably MS Project, Copilot experience & exceptional written skills to document RAID items & improvement plans

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Project Prog. Mgmt. Specialist Advisor

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