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Plusnet Logo Plusnet · IT - Administration

Project Professional - ESN

United Kingdom, Birmingham Employment contract · Job Posted January 03, 2026
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Job Description

This is a key fixed term position covering Family (Paternity) Leave, working with the Home Office and 3 Emergency Services (3ES) Users to ensure the Emergency Services have operationally acceptable coverage to facilitate their transition to ESN. This role owns and manages key relationships with 3rd party site providers to ensure we can deliver the coverage needed whilst generating revenue for BT. The role supports the delivery of all ESN incremental coverage solutions and ensures that the overall strategic benefits of ESN can be delivered. In addition, it supports the relationships with key customers and suppliers to deliver ESN Coverage Services. You will be required to undergo National Security Vetting to SC or NPPV level.

Job Responsibility

  • Supporting relationships with Delivery and Deployment functions across all relevant BT Directorates
  • Coordinating tasks to ensure successful mobilisation for ESN requirements
  • Coordinating tasks to support Coverage Implementation, Deployment and Commercial teams
  • Ensuring Coverage Implementation activities operate on time and in budget according to customer requirements
  • Ensure best practice processes and procedures are in place to minimise costs whilst delivering the quality required for ESN
  • Supporting customer relationships with key customers such as the Home Office and ESN User Groups
  • Supporting the wider ESN team on non Home Office generated requirements & delivery related activities
  • Gathering of project data for reporting

Requirements

  • Experience of Telecoms delivery and technology
  • Experience of working with technical internal and external stakeholders
  • Experience of data gathering technical data and good experience of analysing data (Excel - Vlookups)
  • Experience managing costs
  • Good experience of coordinating in a project environment
  • Communication
  • Problem Solving
  • Commercial Acumen
  • Technical Support
  • Project/Programme Management

What we offer

  • 10% on target annual bonus
  • BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
  • X4 Salary Life Assurance
  • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
  • 25 days annual leave (not including bank holidays), increasing with service
  • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
  • 24/7 private virtual GP appointments for UK colleagues
  • 2 weeks paid carer’s leave
  • World-class training and development opportunities
  • Option to join BT Shares Saving schemes
  • Discounted broadband, mobile and TV package
  • Access to 100’s of retail discounts including the BT shop
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