CrawlJobs Logo

Project Policy Analyst Supervisor 2

United States, Oakland Employment contract 88900.00 - 126400.00 USD / Year · Job Posted January 15, 2026
Apply Position
Job Link Share

Job Description

Under the supervision of NPI’s Director, the Project Policy Analyst Supervisor 2 will provide leadership and coordination of research and evaluation studies focused on a range of nutrition and physical activity policies and programs and will supervise NPI’s Project Policy Analyst section. The position functions with a high degree of autonomy, exercising good judgment to develop and oversee the implementation of new systems and processes and meet tight deadlines. This position will manage the workload, professional development, and performance management of 3-7 project policy analysts, as well as survey workers and students, as needed.

Job Responsibility

  • Supervision and project management: Provides direct supervision to project policy analyst section, as well as temporary staff such as survey workers and student workers, as needed. Leads and directs a wide variety of projects and follows through with all levels of staff and individuals inside and outside the organization to ensure timelines are met and deliverables are achieved
  • Dissemination: Supervises the dissemination of research and evaluation findings through a variety of written channels (e.g., peer-reviewed articles, policy briefs, blog posts, fact sheets) to reach different audiences (e.g., researchers, community health professionals, policy advocates) to provide insight and inform decisions. Prepares and delivers presentations at professional conferences and meetings with stakeholders and policy makers. Contributes to interim and final reports to funders
  • Research and evaluation: Leads efforts to conduct highly complex analyses of community-based nutrition and physical activity interventions. Designs evaluation methodologies and data collection tools and protocols. Identifies and develops solutions to evaluation issues, including developing and administering new systems and processes. Develops and implements data quality control protocols. Contributes to the development of analysis plans and works closely with data analysts to carry out complex analyses of quantitative, qualitative, and mixed methods evaluation projects. Manages the development and submission of IRB protocols and amendments for human subjects research, as needed
  • Strategic planning and proposal development: Researches and summarizes best practices in the field and emerging evidence and priorities to inform strategic planning. Participates in strategy and planning committees and working groups. Develops recommendations to guide the strategic direction of the organization. Develop grant proposals for state, federal, and foundation funding
  • Consultation and communication: Consults on projects as a recognized evaluation expert for internal and external stakeholders, including UC campus-based departments/programs. Provides recommendations and input on nutrition policy development, implementation, and evaluation at all levels (local, university, state, national). Makes high level contacts with diverse stakeholders, requiring diplomacy and persuasiveness in order to further the use of NPI research to inform policies and programs

Requirements

  • Bachelor's degree and an advanced degree in public health, nutrition, social science or a related field and / or equivalent experience / training
  • Advanced degree in public health, nutrition, social science or a related field and / or equivalent experience / training
  • Thorough experience with evaluation study design, instrument development and validation, management of data collection, management and analysis of quantitative and qualitative data, and dissemination of results for varied stakeholders
  • Strong communication and interpersonal skills to communicate effectively, both verbally and in writing, both in person and remotely, with a wide range of people on a wide range of projects and topics. Careful and thoughtful editorial skills including the ability to synthesize information clearly and concisely, excellent presentation skills, and strong attention to detail
  • Advanced project management skills
  • Ability to multi-task with demanding timeframes
  • Ability to problem-solve and complete work independently with a high degree of autonomy
  • Solid knowledge of common organization-specific and other computer application programs including Word, Excel and PowerPoint for creating documents, reports and presentations as well as remote file storage and remote meeting software applications
  • Experience in evaluation of federally funded nutrition assistance and health promotion programs, such as WIC, SNAP, or SNAP-Ed
  • Expertise in development, implementation, and evaluation of organization- and jurisdiction-level nutrition policies

Nice to have

  • Demonstrated supervisory experience
  • Experience mentoring undergraduate and graduate students, including overseeing MPH practicum projects

What we offer

Reimbursement of job-related travel will be reimbursed according to University policies

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Project Policy Analyst Supervisor 2

8 matching positions

New

Director, Security Architect, APEC

Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Information Systems, Computer Science or related field or equivalent experience/certification
  • 8+ years’ experience in Information Security with: 3+ years in process-oriented Security Audit/Assurance/Technical Assessment role
  • 2+ years’ team management experience with security technical team members
  • 1-2 years’ experience/exposure to Common Controls Framework
  • Exposure/functional understanding of NIST RMF
  • Current and relevant information security certifications such as: CISSP (Certified Information Systems Security Professional), (ISC)2 CGRC certification, ISACA, PCI QSA/ISA, ITIL, IS Certification & Accreditation Professional - ISCAP, GIAC Information Security Professional (GISP)
Job Responsibility
Job Responsibility
  • Lead and manage security architecture and engineering in APEC
  • Performs security accreditation and evaluates the implementation of those controls in order to grant Approval to Operate for a release of new infrastructure, services, applications and processes into Marriott’s Production Environments in regional level
  • Leverages existing Security Engagement processes and documentation, in conjunction with security compliance tools, to determine control implementation status
  • Will routinely process ITSM Release and Security Engagement Tasks to document justification for all approvals
  • Will routinely collaborate with multiple teams, including, but not limited to, Business Release Sponsors, Project Managers, Security Architects, Security Architecture Analysts, and Change Management teams to ensure the Security Processes are followed and completed in order to accredit the engagement or release
  • Will routinely manage and communicate the status of the tasks assigned in ITSM to thoroughly document the accreditation resulting in granting of Approval to Operate
  • Understand, communicate, interpret and enforce MI Policies and Security Standards throughout the Certification and Accreditation process
  • Understand and communicate control objectives in terms of both MI Policy and Standards and Security Best Practice Frameworks, including, but not limited to, NIST RMF, NIST CSF, PCI DSS, GDPR, MPLS, EU Privacy, ISO, as referenced in Marriott’s Common Controls Framework
  • Will periodically provide status and metrics for the assigned C&A Engagements in order to provide visibility and transparency to GIS Senior Leadership
  • Works with development teams to review application source code for security and operational risks
  • Fulltime
Read More
Arrow Right

Korean Bilingual Analyst

Work Arrangement: This role is categorized as hybrid. This means the successful ...
Location
Location
Philippines , Taguig City
Salary
Salary:
Not provided
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands on experience working with and proficiency in Workday HCM, Case Management Systems, Knowledge Base Systems, Avaya Telephones, Employee Portals, Dashboard and Reporting Tools, and other HR Management Systems and Tools
  • Experience managing documentation of business processes including specifications, test scripts, training material, and change control
  • Written and verbal proficiency in various languages, depending on the specific requirements (e.g. Hindi, Korean, Mandarin, Portuguese, Spanish, Thai)
  • Bachelor’s Degree in Human Resources, Business Administration, or related field is required
  • Experience handling a role as Analyst for minimum of 2 years in a Shared Services / Contact Center environment
  • Experience working with a diverse and multi-cultural team
  • Experience working for a multinational organization and working with colleagues internationally are preferred
Job Responsibility
Job Responsibility
  • Responsible for the administration of day-to-day People Services cases and activities being handled by People Services professionals
  • Processing of cases received via calls or emails
  • Prioritizing and working on requests according to nature, urgency, and impact
  • Monitoring of personal queues and aging cases
  • Following established processes for calls and case handling, issue resolution including logging and documenting all inquiries into the case management tools, consulting knowledge resources, and escalating the case to other tiers and following through to resolution
  • Serving as the single point of contact for HR Representatives, Employees, and People Leaders and be responsible for query resolution
  • Ensuring high-quality standards for all tasks assigned
  • Adhering to service level agreements (SLAs) established for case management
  • Referring to the People Services Supervisor and/or Senior Analyst-Team Lead cases that are prone or have already been raised to escalation stage
  • Suggesting process improvements necessary for operational efficiencies and service excellence to drive quality, speed, and safety
  • Fulltime
Read More
Arrow Right

People Services Senior Analyst - VPP

You will lead aspects of transformation and operations, at the business unit lev...
Location
Location
Philippines , Taguig City
Salary
Salary:
Not provided
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Human Resources, Business Administration, or related field is required
  • Experience working in a Shared Services / Contact Center environment as a call handler for a minimum of 2 years
  • Experience working in a Shared Services / Contact Center environment as a Trainer or Training Apprentice is preferred
  • Experience working with a diverse and multi-cultural team
  • Experience working for a multinational organization and working with colleagues internationally are preferred
Job Responsibility
Job Responsibility
  • Develops, updates and enhances the training content specific to the process
  • Acts as the full process trainer and Subject Matter Expert supporting the People Services professionals with questions on the floor
  • Dashboard/Data analysis focusing on NPS, CSAT, sentiment analysis and Internal Audits: performance and trends - run weekly quality reviews with Team Leaders and Supervisor
  • Case Management: Required to support operations 40-60% of the time when volume spikes
  • Works alongside Team Leaders and Supervisor on cases that are prone or have already been raised to escalation stage
  • Strictly follows established processes for case management and issue resolution, including logging and documenting all inquiries into the case management tool (i.e. Siebel), consulting appropriate knowledge resources (e.g.GM Answers) and escalating the case to Tier 2 and following through to resolution
  • Continuous Improvement: Developing and recommending process improvements necessary for operational efficiencies and service excellence to drive quality, simplicity, and safety
  • Evaluating peer check / post audit results and providing recommendations on how to improve quality and engage concerned teams in achieving improvement goals
  • Conducting meetings with team members to align process gaps based on escalated issues and post audit results
  • Quality Management: Run quality analysis: Calibration with Quality Auditors
  • Fulltime
Read More
Arrow Right

People Services Senior Analyst - VPP

Location
Location
Philippines , Taguig City
Salary
Salary:
Not provided
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Human Resources, Business Administration, or related field is required
  • Experience working in a Shared Services / Contact Center environment as a call handler for a minimum of 2 years
  • Experience working in a Shared Services / Contact Center environment as a Trainer or Training Apprentice is preferred
  • Experience working with a diverse and multi-cultural team
  • Experience working for a multinational organization and working with colleagues internationally are preferred
Job Responsibility
Job Responsibility
  • Develops, updates and enhances the training content specific to the process. Acts as the full process trainer and Subject Matter Expert supporting the People Services professionals with questions on the floor
  • Dashboard/Data analysis focusing on NPS, CSAT, sentiment analysis and Internal Audits: performance and trends - run weekly quality reviews with Team Leaders and Supervisor
  • Case Management: Required to support operations 40-60% of the time when volume spikes. Works alongside Team Leaders and Supervisor on cases that are prone or have already been raised to escalation stage. Strictly follows established processes for case management and issue resolution, including logging and documenting all inquiries into the case management tool (i.e. Siebel), consulting appropriate knowledge resources (e.g.GM Answers) and escalating the case to Tier 2 and following through to resolution
  • Continuous Improvement: Developing and recommending process improvements necessary for operational efficiencies and service excellence to drive quality, simplicity, and safety. Evaluating peer check / post audit results and providing recommendations on how to improve quality and engage concerned teams in achieving improvement goals. Conducting meetings with team members to align process gaps based on escalated issues and post audit results
  • Quality Management: Run quality analysis: Calibration with Quality Auditors
  • escalated cases analysis to identify root cause and address improve the process. Additional audits to focus on analyst performance improvements during the Academy Bay period. Maintaining relevant reports for post audit results. Deliver excellent customer experience in query resolution aligned to People Services policies, desk procedures, knowledge base, and master processes. Monitoring peer check / post audit results and ensuring that practical problem solving is applied to any process gaps and critical escalations
  • Project Management: Participating in project teams for performance improvement and initiatives. Monitoring and ensuring compliance to project plans based on the standards set
  • Relationship Management: Coordinating closely with other concerned teams within People Services, GBS, and counterparts in various countries. Contributing to the implementation of projects relating to quality improvements and service excellence
  • Operational Efficiency: Serving as information source for routine and non-routine questions on the floor. Monitoring transactions of team and conducting periodic check of the performance of the Junior Analysts during the Academy Bay period. Ensuring that the team members comply with the Global service level agreement, GM Corporate policies, and external regulatory requirements. Ensuring that the team performs based on the approved guidelines and standard operating procedures
  • Complaint Management: Ensuring timely resolution of clients’ issues and concerns. Escalating of complex transactions to the People Services Team Leader or Supervisor and / or concerned teams, as applicable
  • Fulltime
Read More
Arrow Right

Assistant Employee and Labor Relations Manager

The San Francisco Municipal Transportation Agency (SFMTA) recognizes that our em...
Location
Location
United States , San Francisco
Salary
Salary:
136604.00 - 174408.00 USD / Year
sf.gov Logo
City and County of San Francisco
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Possession of a baccalaureate degree from an accredited college or university
  • AND Four (4) years of professional-level experience in a function dedicated to employee relations, labor relations and/or investigatory programs. Professional-level experience consists of interpreting laws and regulations, and/or exercising independent judgment in the application of defined principles, practices, and regulations
  • and two (2) years' experience supervising and/or leading staff. Note: the required two (2) years of experience supervising and/or leading staff need not be in addition to the four (4) years of professional-level experience if the supervisory/lead experience is in the required functional area.
Job Responsibility
Job Responsibility
  • Supervises subordinate employees in performing professional human resources work in employee and labor relations
  • Advises and trains managers and supervisors on employee and labor relations issues and trends, including union MOU/CBA interpretation, disciplinary actions, grievances, employee coaching and counseling, performance monitoring and evaluation, employment laws, and City and County of San Francisco (CCSF) and SFMTA policies
  • Plans, directs, coordinates and evaluates employee and labor relations functions
  • Oversees disciplinary hearings and procedures, manages grievance processes, and participates in and presents cases at grievance arbitration hearings
  • Negotiates resolutions to grievances, enforces MOUs to ensure consistent departmental compliance with provisions, and may act as a Skelly officer in employee disciplinary hearings
  • Ensures accurate collection, review, and entry of all labor relations data into the HRIS and official employee personnel files by labor relations staff
  • Ensures the employee and labor relations team adheres to uniform internal processes for documenting disciplines and grievances
  • Ensures staff are properly trained and holds regular meeting with the team
  • Develops and facilitates positive and constructive relationships with leadership of labor unions in the spirit of partnership towards creating an outstanding workplace and advancing the mission of the agency through engaging employees and the unions that represent them
  • Participates in various joint labor/management committees to achieve these ends
  • Fulltime
Read More
Arrow Right

Data Analyst Quality Assurance Lead

The Data Analyst/Quality Assurance Lead performs data collection and analysis fo...
Location
Location
United States , Las Vegas
Salary
Salary:
95000.00 - 105000.00 USD / Year
Arcata Associates, Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in a Quality Assurance, Technical discipline, Business Administration, Management or related discipline
  • At least four years of related experience
  • In lieu of a bachelor's degree, a combination of formal education and technical experience is acceptable
  • Experience with quality methodology, analytical concepts and applications are preferred
  • American Society of Quality (ASQ) Auditor Certification preferred
  • must be obtained within the 6-month probationary period if selected candidate does not possess certification
  • Excellent interpersonal skills and proven ability to communicate effectively in both oral and written form
  • Highly skilled in the use of a PC and PC-based business applications software such as Microsoft Office, specifically Word, PowerPoint and Excel
  • Strong planning, organization, data analysis, data management and problem-solving skills are required
  • Demonstrated skill, knowledge, and technical competence in the reading and interpretation of schematics, plans, manufacturer's manuals, Government procedural documents, management reports, and other similar documents
Job Responsibility
Job Responsibility
  • Creates and distributes Quality Metrics (i.e. report cards) to be used in tracking Annex 2 trends for major departments
  • Acts as the Critical Spares Program Administrator, coordinating and compiling departmental inputs on behalf of the Critical Spares Program
  • Provides oversight to the QA staff assigned to the Business Operations department as directed by the DM/QA Supervisor
  • Provides oversight of the Technical Order Distribution Office (TODO) duties performed by the QA department for Technical Orders (TOs), Time Compliance Technical Orders (TCTOs), and Computer Program Identification Numbers (CPINs)
  • Provide oversight of the ETool Program in conjunction with the IT department and the QA Lead TODO
  • Continually review the processes governing all aspects of the J-Tech II Annex 2 Quality Management System providing recommendations to management on opportunities to improve the current business model
  • Reviews the applicable sections of the J-Tech II contract, contract modifications, and external related documents to ensure new requirements are identified and included in the Quality Management System
  • Performs inspections of equipment, systems, and services required of the QA Department
  • Performs audits required of the J-Tech contract and perform JT4 Corporate Management audits as assigned
  • Maintains audit/inspection documentation and records IAW with JT4/Annex 2 practices
What we offer
What we offer
  • Medical, Dental, Vision, and much more
  • Fulltime
Read More
Arrow Right

People Services Center Analyst

As a part of GM's Global Business Solutions (GBS) People Services you hold a foc...
Location
Location
Philippines , Taguig City
Salary
Salary:
Not provided
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Human Resources, Business Administration, or related field
  • Experience in inbound call-handling / taking in calls in a BPO / Shared Services set-up for 2 years
  • Experience with customer support: customer interactions, addressing escalations
  • Willingness to be cross-trained to different departments
  • Excellent written skills to communicate clearly and concisely with customers via email as needed
  • Willingness to work hybrid on night shift
  • Strong customer focus and experience in effective conflict resolution
  • Ability to organize and prioritize workload
  • Ability to handle multiple tasks, meet established deadlines and, with composure, work in a face paced work environment
  • Attention to detail, using judgment, data analysis, experience, knowledge and independent thinking abilities
Job Responsibility
Job Responsibility
  • Responsible for providing direct tier one services to the customers of the Shared Service Center, which include employees, managers, HR professionals, and 3rd party vendors
  • Work activities include, but are not limited to, direct interaction and support to our customers via telephone and email to resolve inquiries and to complete requests, following cases through resolution, and the completion of other front office and back-office activities
  • Serves as the single point of contact for HR staff, employees and people leaders and be responsible for query resolution by utilizing policies, desk procedures and any other reference material that may exist as a knowledge base
  • Strictly follows established processes for case management and issue resolution, including logging and documenting all inquiries into the case management tool (i.e. Siebel), consulting appropriate knowledge resources (e.g. Oracle Knowledge Base) and escalating the case to Tier 2 and following through to resolution
  • Has responsibility to coach employees, line managers through HR queries via self-service including redirection to appropriate sources of information or through policies and reference guide to improve the query resolution
  • Performs shared services administration transactions in various HRIS applications as appropriate, and within established performance standards
  • Adheres to established regulations, processes, procedures, plans and systems
  • Maintain and update process SOP Knowledge Base
  • Continuous Improvement: Developing and recommending process improvements necessary for operational efficiencies and service excellence to drive quality, speed, and safety
  • Quality Management: Deliver excellent customer experience in query resolution aligned to People Services policies, desk procedures, knowledge base, and master processes
  • Fulltime
Read More
Arrow Right

People Services Center Analyst - VPP

As a part of GM's Global Business Solutions (GBS) People Services you hold a foc...
Location
Location
Philippines , Taguig City
Salary
Salary:
Not provided
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Human Resources, Business Administration, or related field
  • Experience in inbound call-handling / taking in calls in a BPO / Shared Services set-up for 2 years
  • Experience with customer support: customer interactions, addressing escalations
  • Willingness to be cross-trained to different departments
  • Excellent written skills to communicate clearly and concisely with customers via email as needed
  • Willingness to work hybrid on night shift
  • Strong customer focus and experience in effective conflict resolution
  • Ability to organize and prioritize workload
  • Ability to handle multiple tasks, meet established deadlines and, with composure, work in a face paced work environment
  • Attention to detail, using judgment, data analysis, experience, knowledge and independent thinking abilities
Job Responsibility
Job Responsibility
  • Responsible for providing direct tier one services to the customers of the Shared Service Center, which include employees, managers, HR professionals, and 3rd party vendors
  • Work activities include, but are not limited to, direct interaction and support to our customers via telephone and email to resolve inquiries and to complete requests, following cases through resolution, and the completion of other front office and back-office activities
  • Serves as the single point of contact for HR staff, employees and people leaders and be responsible for query resolution by utilizing policies, desk procedures and any other reference material that may exist as a knowledge base
  • Strictly follows established processes for case management and issue resolution, including logging and documenting all inquiries into the case management tool (i.e. Siebel), consulting appropriate knowledge resources (e.g. Oracle Knowledge Base) and escalating the case to Tier 2 and following through to resolution
  • Has responsibility to coach employees, line managers through HR queries via self-service including redirection to appropriate sources of information or through policies and reference guide to improve the query resolution
  • Performs shared services administration transactions in various HRIS applications as appropriate, and within established performance standards
  • Adheres to established regulations, processes, procedures, plans and systems
  • Maintain and update process SOP Knowledge Base
  • Continuous Improvement: Developing and recommending process improvements necessary for operational efficiencies and service excellence to drive quality, speed, and safety
  • Quality Management: Deliver excellent customer experience in query resolution aligned to People Services policies, desk procedures, knowledge base, and master processes
  • Fulltime
Read More
Arrow Right