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Project Planning Coordinator

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Microlise

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Location:
United Kingdom , Nottingham

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

30000.00 GBP / Year
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Job Description:

Ready to step into a role where your organisation, communication and problem‑solving skills make a real impact every single day? As our new Project Planning Coordinator, you’ll be at the heart of our Field Engineering and Programme Management teams, making sure our global customers receive a seamless, professional service from start to finish. From processing orders and scheduling engineers to keeping projects moving smoothly, you’ll play a vital part in delivering the outstanding experience Microlise is known for. If you thrive in a fast‑paced environment, love building strong relationships, and enjoy staying one step ahead, we’d really love to hear from you!

Job Responsibility:

  • Collaborating across departments to progress orders, installations and service activities
  • Keeping internal systems up to date with accurate, timely information
  • Owning the order delivery and scheduling process from beginning to end, ensuring everything meets SLA requirements
  • Scheduling work for our Field Engineers, considering all necessary working parameters and reasonable adjustments
  • Maintaining confidentiality when handling sensitive information and ensuring all processes remain compliant with data protection standards
  • Escalating potential risks to invoicing or SLAs in the right way, at the right time
  • Taking ownership of issues related to orders, projects or scheduling, and driving them through to resolution
  • Using your expertise to support successful supply chain activity
  • Making sure all customers receive updates and communication within agreed timeframes

Requirements:

  • Experience in a customer‑focused role, with strong organisational and administrative skills
  • Excellent verbal and written communication, with the ability to build great relationships both internally and externally
  • A target‑driven approach, with confidence working to deadlines and SLAs
  • Proficiency in MS Office, particularly Word and Excel
  • Someone calm under pressure who can thrive in a busy environment
  • A self‑starter who’s adaptable, motivated and able to prioritise effectively
  • Experience with order processing or scheduling would be highly advantageous
What we offer:
  • Full support and training to ensure you are well equipped to succeed in your role
  • Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more
  • 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service
  • Life Assurance, 4 times your annual salary
  • Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway
  • Invested in employee health and well-being with over 20 mental health first aiders in the business
  • Employee Assistance Programmes
  • Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives
  • Free Microlise Cresswell Racing Tickets, support British Superbikes
  • Executive Box at Motorpoint Arena Nottingham

Additional Information:

Job Posted:
April 12, 2026

Expiration:
May 03, 2026

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