Project Order Handler (BU - Process) Job at Alfa Laval (Pune)

Job Description

The primary focus of the role will be planning, and successful completion of complex capital sales projects in India region in coordination with sales team and factory and leading the process till handover to customer. The position will be based in Pune, India

Job Responsibility

Owner of concluded Contract order / projects – leading execution of orders until hand over to the customer, involving delivery, coordinating with factory & Sales and closure of warranty claims
Owner of internal compliance process - Reviewing customer’s Purchase order and our offer to check and find if there is any gap or non-compliance
Being the single point of contact to the Customer and accomplishing the project goals in terms of time & quality
Leading Internal Handover meeting with P&A, Sales, and Factory
Order booking in ERP system, receiving acknowledgment from factory and providing order acknowledgment to customers
Leading Kick off meetings with customers and factories
Organizing technical documentation as per project schedule from factories and submitting the same to customer as per agreed plan
Resolving technical comments, waivers, and deviations approvals during order execution
Updating BU managers about project status on monthly basis and highlighting issues like payments and project delays and to customers as well
Invoicing and submission of supporting documents for stage payments
In charge of final documentation submission, guarantees and order close outs as per customer’s requirements
Supporting Account receivables team to follow up with customer on stage payments and taking support from sales for any issues
Handling Logistics / order administration – Review and finalization of shipping documents
Preparation and submission of Letter of credit documents

Requirements

B.E/B. Tech in Chemical or Mechanical Engineering
5-8 years of experience in a similar role or in industrial equipment manufacturing company
Strong customer service orientation and sense of urgency
Problem solver with good analytical and multidimensional thinker
Savvy in using digital tools and data interpretation
Self-Organized
Excellent communication and interpersonal skills
Organised, methodical and ability to solve problems
Proactive and has courage to deliver good or bad news
Experience of pressure vessel codes, NDE/T, quality control systems, inspection, and testing of mechanical equipment
Knowledge of contract management, order handling & document control
Strong attention to detail and follow-up skillset
Good technical ability
Experience in ERP
Commercial /Incoterms knowledge
Knowledge of handling Letter of credit, Shipping and performance guarantees is preferable
Experience in handling logistics and offering solutions for complex orders
Ability to prioritize and manage multiple tasks simultaneously
Ability and open to learn new things and adaptive to new requirements
Ability to work as part of a team
Strong working knowledge of Microsoft Office and Email systems, specifically strong excel skills

What we offer

Interesting and challenging position in an open and friendly environment
Opportunity to build a global network
Work has true impact on company's future success
140 years old Swedish multinational company with stable growth and expansion
Sustainability and contributing back to people and planet

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Project Order Handler (BU - Process)

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