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The Project OPS Coordinator is a pivotal force within Wrike's Customer Solutions & Innovation division, blending strategic support with hands-on execution to drive operational excellence. This unique role combines administrative mastery with project management expertise, ensuring our leadership team operates at peak efficiency while innovative pilot programs move swiftly from ideation to completion. You'll serve as the vital bridge between strategy and tangible execution, creating compelling narratives for company-wide communications and driving cross-functional alignment across critical initiatives.
Job Responsibility:
Administrative & Operational Excellence (50%): Take ownership of All-Hands meeting content prep & coordination, crafting compelling slide decks that transform complex strategies into clear narratives
Lead end-to-end planning and execution of quarterly leadership summits, managing agendas, facilitator support, and logistics
Provide high-velocity administrative support to CSI leadership, including ad-hoc reports, urgent communications, highly polished compelling slides for executive leadership, and critical follow-ups
Synthesize leadership discussions into actionable takeaways and maintain project health dashboards for early risk identification
Program & Project Management (50%): Drive execution of innovative pilot programs from inception to completion, defining scope, goals, and deliverables
Serve as the central coordinator for cross-functional teams (RevOps, Marketing, Sales, Product), ensuring engagement and clear communication
Utilize Wrike to create project plans, track progress, and maintain accountability across all initiatives
establish standard work management practices for your department using Wrike
Proactively identify and resolve roadblocks while providing transparent status updates to stakeholders and leadership
Requirements:
3+ years of experience in Business Operations, Program/Project Management, or similar role
Proven track record of managing projects from inception to completion, particularly pilot programs
Expert-level slide creation skills with ability to craft powerful, well-designed presentations
High proficiency with project management software (Wrike experience is a significant advantage)
Experience creating and maintaining project health reports and dashboards
Strong collaboration skills with demonstrated ability to influence cross-functional teams
B2B SaaS environment experience preferred
Nice to have:
Tableau experience a plus
What we offer:
Paid Time Off programs for Vacation, Holidays, and Volunteering
Medical, Dental, and Vision health insurance plans
Life insurance plan
Paid Parental Leave (18 weeks for mothers giving birth, 4 weeks for other parents)