Project Operations Specialist

• Manage the delivery of client implementation projects, ensure clients are prepared to successfully roll out Adyen’s solution
• Coordinate project activities across a varying portfolio of projects, with guidance (as needed) from more senior Project Operations Managers
• Work closely with clients’ project and technical teams, as well as internal stakeholders and external partners, to support a smooth rollout
• Design project planning, scheduling, documentation, and status tracking to keep projects on track
• Communicate project updates, risks, and milestones to internal teams and clients in a clear and timely manner
• Develop a working knowledge of Adyen’s products and solutions to provide effective client consultation
• Capture and relay client feedback to internal teams to help improve products, processes, and services
• Support project handovers after go-live by helping document processes and ensure support teams are set up for business-as-usual
• Contribute ideas to improve internal project delivery processes as the business scales, learning best practices along the way

• 1-5 years of Project Management or Payments Experience
• Experience in client facing, operational or a technical environment
• Comfortable working with multiple stakeholders and eager to build confidence leading conversations with guidance from more senior team members
• Organized and detail-oriented, with the ability to track tasks, timelines, and dependencies across several workstreams
• A clear communicator who can provide status updates, document decisions, and raise risks or questions when needed
• Curious and motivated to learn, especially in a fast-paced fintech or technology-driven environment
• Able to collaborate effectively with a global team and adapt to working across time zones when required
• Open to travel, both domestically and internationally, as needed for client engagements

• Experience working with a global team, across multiple time zones and cultures
• Experience in payments or financial technology

Total compensation package includes equity (RSUs)