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As a Project Operations Manager based in Tokyo, you’ll lead the delivery of complex implementations for merchants operating in the local market. You’ll work closely with both local and global teams to ensure successful deployment of Adyen’s solutions across in-store and digital channels, helping merchants scale effectively.
Job Responsibility:
Manage end-to-end rollout of our point-of-sale solution for merchants in Japan, ensuring readiness for in-store deployment
Support technical partnership discussions to integrate our solution with merchants’ POS systems
Drive internal knowledge sharing on integrations and best practices
Work closely with client project/technical teams and third-party partners to deliver on key milestones
Coordinate across stakeholders to ensure timely, smooth deployment across store networks
Understand client network topology, provide best practices, and troubleshoot network issues
Partner with commercial teams to identify merchant pain points and tailor solutions for the Japan market
Gather and share feedback to continuously improve future implementations
Requirements:
Experienced in managing complex, technical projects with multiple stakeholders
3-4+ years of project management experience (hardware or payments experience is a plus)
Hands-on and comfortable operating in a fast-paced, high-ownership environment
Strong project management skills with the ability to drive time-sensitive initiatives independently
Able to collaborate effectively with global teams and navigate time zone differences
Strong problem-solver with the ability to diagnose and resolve network-related issues
Fluent in both English and Japanese (written and spoken)
Willing to travel domestically and internationally as needed
Nice to have:
hardware or payments experience
Experience working abroad or in multicultural teams