Project officer

• Project & Performance Support: Assist with monitoring program activities, drafting business cases and executive briefs, and supporting the implementation of workload management and performance reporting strategies
• Data Analysis & Systems: Extract and interpret data using technical tools such as PACE, SAS, and Advanced Excel (including Power Query/Pivot Tables). Manage workflow routing and permissions, and support data-driven decision making using agency business systems like PACE and SAP CRM
• Communication: Translate complex technical information and jargon into clear, evidence-informed, and accessible recommendations for internal stakeholders
• Workflow Management: Manage workflow requests through JIRA triage and maintain comprehensive project documentation
• Continuous Improvement: Actively identify learning areas and apply new skills to enhance project outcomes

• Australian Citizenship is Mandatory
• Strong Communication skills - Written and Verbal
• High Competency in MS office Suite
• Government experience is highly desirable
• JIRA or Salesforce
• 2 years experience
• Technical & Analytical Proficiency: Advanced Microsoft Excel skills are essential
• Experience with business systems such as JIRA or Salesforce is highly desirable
• Strong analytical judgment to resolve issues and make evidence-informed decisions
• Systems Mindset: Strong understanding of, or the ability to quickly learn, PACE and SAP CRM government operating systems
• Autonomy & Adaptability: Proven ability to work effectively with minimal supervision, manage competing priorities, and maintain effectiveness during major changes in work environment or responsibilities
• Stakeholder Engagement: Customer-centric approach with the ability to cultivate relationships that build commitment and trust

NDIS Knowledge (Desirable): An understanding of NDIS legislation and the "Reasonable and Necessary" frameworks

Superannuation