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This is an exciting opportunity for a Project Officer (Support Worker) at our homeless lodge in St Helens. Pennington Lodge offers temporary accommodation to adults and families who find themselves homeless for a range of reasons. We offer 24hr staff support in a secure and safe environment. Project Officers have a caseload and provide key work 121 support. A large part of the role is lone-working and would require you to work under your own initiative.
Job Responsibility:
Supporting vulnerable adults and families to improve their outlook and empower them to move on successfully to an independent tenancy
Supporting residents to help them achieve their goals and move on successfully to independent tenancies by building strong working relationships and creating family centred, holistic support packages
Have administrative duties
Perform general housekeeping tasks
Requirements:
Be an excellent communicator
Have a good awareness of cultures and backgrounds
Enjoy a challenge and have good problem-solving abilities
Have experience working in a busy office environment
Be able to use a range of software packages
Be a collaborative team player
Be able to work using own initiative
Have a flexible and enthusiastic approach, ensuring a high standard of service is always provided
Nice to have:
Caring, kind and friendly
Can remain calm in an emergency
Enjoys customer facing roles
What we offer:
25 days annual leave plus Bank Holidays (holidays increase with time served)
Contributory pension where we match whatever you choose to contribute (up to 8%)
Advanced level Healthcare cash plan through Medicash (dental and optician cashback, 24/7 GP Access, money back from prescriptions and alternative therapy treatments)
Discount scheme (half price cinema tickets, subsidised gym memberships, discounts with high street and online names)