Project Officer and Business Manager - Digital Platforms, HSBC

HSBC

Location:
Hong Kong, Kowloon City

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are currently seeking a high calibre professional to join our team as a Project Officer and Business Manager - Digital Platforms. This is a global role that requires flexibility and sensitivity to work across time zones and cultures. In return it provides an exceptional opportunity to sit at the centre of truly transformational, customer centric and impacting change.

Job Responsibility:

Programme management: Ensure programme documentation is effectively catalogued and stored
coordinate governance meetings and maintain governance calendar
support with minute and action taking
address changes in terms of reference and attendance
Leadership support: Manage the calendar of Head of Digital Platforms Delivery and Operations/ North Star Programme Director, scheduling meetings and proactively resolve meeting conflicts & prioritise scheduling, Organise and prioritise incoming communications, ensuring timely follow-up and execution
Arrange travel and accommodation in compliance with HSBC Travel Policy
Submit and manage expense claims via Fusion in compliance with HSBC Travel & Expense Policy
Monitor and track critical deadlines and meeting action items
Business planning: Support in business planning activities which may include financial, technological and resource planning
Maintain a structured travel and expense forecasting process, ensuring alignment with AOP/budget
Establish and maintain cost centre structures for effective tracking and reporting
Team management: Manage onboarding/offboarding of consultants and contractors
Raise PSRs, manage SoWs, coordinate access (building, systems, laptops), arrange seating, infrastructure, and process invoices
manage building access and seating plans
Raise eForms and manage office access in coordination with floor PAC
maintain a register of spare PAC card
Support BCP and BIRO activities for Digital Platforms Operations & Delivery, ensuring full compliance with HSBC standards
co-ordinate team workshops, including logistics, agendas, materials, and on-site support
Maintain office supplies, including weekly fruit deliveries and stationery
maintain holiday trackers, learning logs etc as required

Requirements:

Proven experience in a PMO, project support, or senior-level administrative role in a large, complex organisation
Exceptional organisational and multitasking skills with strong attention to detail
Excellent interpersonal and communication skills with the ability to manage stakeholders at all levels
Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word)
knowledge of Fusion, SharePoint, JIRA, and Confluence is a plus
Familiarity with corporate travel, expense, procurement, and onboarding processes
A proactive, solutions-focused mindset with the ability to work independently
Experience working across cultures with respect and sensitivity

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
June 04, 2025

Expiration:
July 02, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Project Officer and Business Manager - Digital Platforms

HSBC

Location:Hong Kong, Kowloon City

Category:Finance

Contract Type:Not provided