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Project Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Grays

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

37187.50 GBP / Year
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Job Description:

We are currently seeking a motivated and detail-oriented Project Manager to oversee and manage projects from initiation to delivery. The ideal candidate will have a strong background in managing projects, with the ability to ensure that all works are delivered to a superior standard, meet deadlines and exceed customer expectation.

Job Responsibility:

  • Deal with customer enquiries via phone and email and respond within 48hrs
  • All quotes and bookings to be inputted into REPS and confirmed to the customer within 48hrs of receipt (excluding weekends and bank holidays)
  • Oversee and manage projects from initiation to completion, ensuring all phases are executed efficiently and to a high standard
  • Serve as the primary point of contact for key customers within the region, conducting site and customer visits as needed
  • Ensure WIP is accurate at all times and updated as and when jobs change
  • Liaise with the Permits and Licencing Officer for various council permissions
  • Actively chasing provisional jobs to ensure they are confirmed 24hrs prior to the start time where possible
  • Support Customer Service Manager by checking quotes for colleagues who are new to the business
  • Cover for other colleagues when on annual leave
  • Address and resolve any disputes or issues that arise during the project lifecycle
  • Communicate frequently with clients to build strong relationships and rapport
  • When building the working relationship
  • advise if rates need to be looked at or deal with any complaints (and escalate if required)
  • Be able to be self-sufficient
  • Demonstrates excellent knowledge of TM and the planning environment

Requirements:

  • Proven experience, preferably within a similar industry or role
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong customer relationships
  • Detail orientated with strong organisational skills and the ability to manage multiple projects simultaneously
  • Ability to work under pressure and tight deadlines
  • Sound knowledge of Microsoft packages (Outlook, Word, Excel)
  • Ability to travel within the Region as required for site and customer visits
What we offer:
  • Vitality Healthcare & Benefits scheme
  • Holidays increasing to 33 with long service (standard is 28 x days inc bank holidays)
  • Long Service Awards
  • Training and Development Opportunities
  • Death in Service Policy
  • Paid Wellbeing & Community Days
  • A company culture focused on our team, with our Wellbeing Committee ensuring our people come first

Additional Information:

Job Posted:
April 12, 2026

Employment Type:
Fulltime
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