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The Project Manager will be responsible for managing projects from initiation to completion, while staying on time, within scope and on budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects successfully. Devises solutions based on limited information and precedents and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select the right course of action. Work is done independently and is reviewed at critical points. Project Manager work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Specializes in a specific product line while gaining experience to manage all product lines independently.
Job Responsibility:
Owns customer projects from beginning to end including developing and executing full-scale project plans, identifying, and managing project dependencies and the critical path, and all associated documents while ensuring the status of the project is communicated to team members and stakeholders in an ongoing, timely and clear manner
Tracks all project milestones and deliverables within the scope
Manages and completes requests to modify the scope of the project while analyzing the effects on the project budget, schedule, and scope
Sets and continually manages project expectations with team members and other stakeholders and works with management to secure all project resources
Delegates project tasks and responsibilities to the assigned resources and provides clear direction on project expectations
Determines the content of status reports needed from the project team and communicates these details to the team
Facilitate project status meetings to address project deliverables, issues, and risks
Serves as the main escalation point for customers, implementation staff, and 3rd parties, while closely managing project scope, timeline, and profitability
Must be able to work in all aspects of Microsoft Suite including Excel, Word, PowerPoint, and Email
Must be able to learn and work in multiple software management systems to manage projects, budgets, and expenses
Sets and monitors forecasts and revenue recognition for the project, notifying management when significant revenue is moved
Ensures billing is initiated according to contract specifications
Reconciles Subcontractor invoices, requests payment of these invoices and works with Finance on recognizing the Subcontractor revenue
Ability to learn and communicate credit card processing across multiple platforms
Ability to learn and communicate about network and power requirements
Establishes and communicates the warranty period to Field Services and Support Teams
Identifies and evaluates issues within the project team and when necessary, consults with management to develop action plans to resolve the issues
Builds, develops, and grows business relationships vital to the success of the project
Maintains accurate and detailed documentation and project artifacts related to the program/projects
Project files are thoroughly organized, including but not limited to documentation such as meeting notes, IP Spreadsheets, submittals, kick-off documentation, communication plans, project audits, punch lists, lessons learned, training plans, transfer to support, warranty
Conducts and documents project lessons learned in order to identify successful and unsuccessful project elements
Specializes in one or more specific product line
Travel may be necessary and varies by project
Requirements:
Typically requires a minimum of five (5) years of related experience with a Bachelor’s degree
or 3 years and a Master’s degree
or a PhD without experience
or equivalent work experience
Competent experience with Microsoft Office Suite
Strong familiarity with Project Management software and Microsoft Project
Demonstrated Project Management experience is required
Proven experience creating agendas, facilitating meetings, producing minutes, and tracking action items is required
Experience with managing third party vendors during projects preferred
Knowledge of revenue recognition and project margin calculations a plus
Nice to have:
Experience with managing third party vendors during projects preferred
Knowledge of revenue recognition and project margin calculations a plus