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At Convergence Group, we’re on a mission to remove complexity from connectivity and make it as simple and essential as the 4th utility. For over 20 years, we’ve built our success on resilience, continuous improvement, and a genuine commitment to our customers - and our people are at the heart of it. We’re now looking for a Project Manager to lead customer projects across our LAN and WAN portfolio, including Wi-Fi, SD-WAN, and Security. You’ll guide each project from first conversation to final handover, ensuring every customer enjoys a smooth, seamless and well-managed delivery experience.
Job Responsibility:
Own the full project journey - Lead each project from initiation to handover, building clear plans, managing budgets, and keeping delivery on track using Monday.com and proven methodologies like Waterfall and PRINCE2
Bring people together - Run kick-offs, workshops, and regular updates, keeping every stakeholder aligned and confidently presenting progress to internal and external teams
Build trusted relationships - Work closely with customers and cross-functional teams, acting as a supportive, insightful advisor who helps steer delivery in the right direction
Solve problems before they grow - Stay ahead of risks, handle tricky conversations when needed, and keep RAID logs and documentation sharp to maintain clarity and momentum
Keep everything running properly - Follow best-practice processes, uphold governance standards, and manage resources and change requests to keep projects organised and compliant
Understand what we deliver - Develop your knowledge of LAN, WAN, Wi-Fi, SD-WAN, and Security offerings so you can confidently represent our services throughout delivery
Requirements:
5+ years’ experience delivering complex infrastructure projects within IT or Telecoms environments
A proven track record of delivering projects on time and within budget
Experience with projects delivering WAN, SD-WAN, LAN, and Wi-Fi solutions
Strong understanding of Waterfall, Agile, or hybrid approaches
Experience in project management tools e.g. Monday.com or Asana
Strong governance, documentation, and reporting skills
An understanding of risk, compliance, and regulatory responsibilities
Excellent communication and stakeholder management skills
Nice to have:
PRINCE2 Practitioner, PMP, MSP or similar (a bonus, not a must)
What we offer:
33 days holiday including bank holidays
Private Medical
enhanced Pension
Income Protection & Life Assurance
Flexible core hours
hybrid working with 2 days a month in the Solihull office