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Our client, the in-house agency of a telecom company in Philadelphia, is looking for a Senior Account/Project Manager for their retail team for an ongoing hybrid contract. In this role, you will serve as a trusted partner and point of contact for clients while driving projects from concept to completion. This role requires strong strategic insight, the ability to manage relationships with multiple stakeholders, and the skill to balance client needs with internal processes. You will oversee the planning, execution, and delivery of projects, ensuring deadlines are met and expectations are exceeded. With your agency background, you’ll thrive in a fast-paced environment, navigating challenges, fostering collaboration, and keeping projects on track. Prior retail experience is a significant plus, as many of our clients require solutions tailored to dynamic retail landscapes.
Job Responsibility:
Act as the primary day-to-day contact for internal clients, building and maintaining strong relationships
Translate client objectives into clear strategies, project plans, and deliverables
Manage project timelines, budgets, and resources to ensure successful outcomes
Collaborate closely with creative, strategy, and production teams to move projects forward
Anticipate and resolve potential roadblocks, providing proactive solutions to keep projects on schedule
Deliver presentations, reports, and updates to both internal teams and client stakeholders
Ensure all deliverables align with client goals, brand standards, and quality expectations
Contribute strategic insight to client conversations, helping identify opportunities for growth and innovation
Requirements:
7+ years of account and/or project management experience, preferably within an agency environment
Proven ability to manage multiple clients, projects, and stakeholders simultaneously
Strong strategic thinking skills with the ability to connect client goals to project execution
Excellent communication, presentation, and interpersonal skills
Demonstrated success in client relationship management and project delivery
Ability to stay organized and calm under pressure in fast-paced, deadline-driven environments