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The Project Manager manages implementation of projects and project tasks to achieve successful and satisfactory project deliverables and objectives, including high quality, timely and cost-effective execution. Develops and maintains project schedules and work plans; collaborates with and coordinates internal and external resources and stakeholders; conducts research and analyses; and monitors and documents project progress. Assists with HR initiatives and programs in a confidential capacity to formulate, determine and effectuate management policies.
Job Responsibility:
Manages implementation of projects and project tasks to achieve successful and satisfactory project deliverables and objectives
Develops and maintains project schedules and work plans
Collaborates with and coordinates internal and external resources and stakeholders
Conducts research and analyses
Monitors and documents project progress
Assists with HR initiatives and programs in a confidential capacity
Provide project management for a broad range of critical strategic business initiatives within the scope of primary care network development and management, and quality and patient safety
Responsible for managing primary care provider relationships, issues resolution, education/orientation, clinical integration, evaluation of network adequacy, quality, and performance metrics
Collaborates with provider relations team and clinical leaders to identify activities focused on servicing primary care preferred providers
Manages relationships with CHLA Care Network Members by fostering strong relationships with providers, resolving patient issues, evaluating network adequacy, and maintaining referral, quality, and performance metrics
Collaborates with internal key stakeholders, including clinic leaders, to identify access barriers to CHLA and to identify solutions
Leads Care Network marketing efforts, including annual marketing plan in partnership with the Marketing team to ensure identified tactics are implemented within budget
Trains and collaborates with team members, conducts project plans and assessments, and provides feedback
Leads development of the Care Network strategic plan every 2–3 years in partnership with Strategy, Care Network leaders, and key stakeholders
Provides support to Care Network leadership on external partnership initiatives and internal enterprise strategic projects
Oversees the expansion of Care Network memberships (Hospital, Specialty, Affiliation) and manages the Care Network service portfolio in collaboration with key stakeholders, including CHLAMG and CHLA leadership
Provides support for quality and patient safety projects as needed
Requirements:
5+ years of progressive experience
Demonstrated ability to determine key business issues and develop appropriate action plans from multi disciplinary perspectives
Demonstrated ability to conduct and interpret quantitative and qualitative analyses
Bachelor’s degree or equivalent combination of relevant education and experience may be considered in Business Administration, Health Care Administration, or other related field required
Nice to have:
Project management experience in health care
Familiarity/Experience with Microsoft Suite (Outlook, Word, Excel, PowerPoint)
Technical and project management skills: Experience coordinating multiple projects at the same time
strong planning organizational skills
the ability to organize complex information into cohesive communications
Strong communication skills: Expresses oneself clearly and effectively when speaking and/or writing to individuals or group
Master’s degree in health care, business or related field preferred
Lean Six Sigma background or certification (Yellow/Green Belt) preferred