Project Manager

• Partner with business stakeholders and delivery teams to define product priorities and shape feature development for a custom software environment
• Utilize AI for business and day-to-day efficiencies
• Conduct discovery sessions and user interviews to gather business needs, clarify objectives, and convert findings into well-organized requirements
• Support the data and finance teams coordinating requirements, clarifying workflows, and helping teams adopt product capabilities effectively
• Work closely with technical teams across cloud, CRM, ERP, and related platforms to ensure solutions meet functional expectations
• Perform manual validation of completed features, identify gaps or defects, and collaborate with teams to resolve issues before release
• Contribute to change-related planning, budget-aware decision making, and product improvement activities such as testing feature outcomes and user adoption trends

• Previous experience serving as a Project Manager for custom software products in an Agile Scrum setting
• Strong background in underwriting/insurance industry, and PNC
• Strong background in requirements gathering, business process documentation, and stakeholder interviews
• Experience utilizing AI for business efficiencies
• Ability to track tasks, coordinate priorities, and communicate clearly with both technical and non-technical audiences
• Familiarity with manual QA practices and the ability to validate delivered functionality against business expectations
• Exposure to enterprise technology environments that may include cloud technologies, CRM, ERP, or Cisco-based ecosystems
• Knowledge of change management concepts, budget processes, and data-informed approaches such as A/B testing is preferred

Knowledge of change management concepts, budget processes, and data-informed approaches such as A/B testing

• Medical
• vision
• dental
• life and disability insurance
• 401(k) or deferred compensation plan (if eligible)
• Choice Time Off (CTO)
• paid holidays