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We are looking for an experienced Project Manager who will partner with Global-e and will be responsible for integration processes with our clients. The project manager is responsible for the implementation of clients’ projects after contract closure. The project manager Serves as the project liaison between the company and the client and is responsible for all aspects of the project (such as delivery (via the delivery group), relationship, timetables, releases and services). The project manager represents the client within Global-e and Global-e in front of the client. The project manager works Independently, under general and professional guidelines, on routine tasks, problem resolution and any escalations, when required.
Job Responsibility:
Managing work through the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements
Complete accountability, from engagement to launch, for all planning, commitments and on time delivery of Global-e solution to customers
Customer facing – focal point. Responsible for customer satisfaction
Facilitate, synchronize and track progress of the various cross-company teams: Development, Product, infrastructure, integrations, etc
Communicate the progress to customers and internal bodies
Requirements:
At least 3-5 years’ experience as project manager
Korean – Near Native
English- Fluent
Managing external customers – a must
Prior experience with e-commerce platforms such as Shopify, Magento, or SFCC is highly preferred
Leadership – Motivating the team, serving them, coaching them and inspiring others
Ability to understand tech concepts. technical background with understanding and/or hands-on experience in software development and web technologies – plus
Excellent interpersonal skills
Solid organizational skills including attention to detail and multi-tasking skills
Excellent additional language – advanced
Multi-task and work well under deadlines in a changing environment
Independently manage and prioritize task assignments
Ability to be flexible and work extended hours as required
Experience in close working interactions with distant teams
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