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Our client is seeking a professional, detail-oriented Project Manager to support a growing professional services organization. This role will help coordinate internal initiatives, client-facing projects, vendor-related projects, process improvements, and operational workflows across multiple departments. The ideal candidate is organized, polished, and comfortable working in a professional office environment. This person should be able to manage details across multiple meetings, track follow-up items, communicate clearly with internal and external stakeholders, and help keep projects moving from start to finish. This is a strong fit for someone who enjoys bringing structure to moving parts, following up on deadlines, documenting progress, and working with clients, vendors, and internal teams to complete business-critical projects.
Job Responsibility
Coordinate operational projects involving internal teams, clients, vendors, and other external partners
Participate in and help lead project meetings, status calls, and internal planning discussions
Communicate project updates clearly and professionally through email, calls, reports, and meeting summaries
Work cross-functionally with multiple departments to gather updates, identify open items, and help resolve issues
Support client onboarding, vendor coordination, system/process changes, workflow improvements, and other operational initiatives
Help identify gaps in communication, documentation, processes, or handoffs and assist with improving repeatable workflows
Maintain organized documentation, including project plans, status updates, process notes, and standard operating procedures
Assist with issue resolution and escalation when timelines, deliverables, or expectations are at risk
Ensure stakeholders stay aligned on project scope, timing, next steps, and responsibilities
Requirements
2+ years of experience in project coordination, operations, client service, account management, administration, vendor coordination, or a related professional office role
Experience coordinating projects or initiatives involving multiple meetings, deadlines, internal teams, clients, vendors, or external partners
Strong professional presence and comfort communicating in an office and client-facing environment
Excellent written and verbal communication skills
Highly organized with strong follow-up, attention to detail, and ability to manage multiple priorities
Comfortable tracking action items, documenting next steps, and keeping stakeholders accountable
Ability to ask good questions, identify issues, and help move projects toward completion
Proficiency with Microsoft Office, including Outlook, Excel, Word, PowerPoint, and Teams
Experience in a service-based, administrative, healthcare, insurance, employee services, financial services, or compliance-driven environment is helpful
Prior experience supporting client implementations, vendor projects, operational workflows, or process improvement initiatives is a plus
Nice to have
Experience in a service-based, administrative, healthcare, insurance, employee services, financial services, or compliance-driven environment
Prior experience supporting client implementations, vendor projects, operational workflows, or process improvement initiatives
What we offer
Medical, vision, dental, and life and disability insurance