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This dynamic and challenging role sits at the intersection of the software and medical device industries and is a critical position within Baxter's Care Communications Division. The Project Manager reports to the Senior Manager, Nurse Call PMO, and serves as a key internal member within the Project Management Office. The Project Manager (PM) is a field-based role, responsible for the planning, coordination, documentation, and execution of customer-awarded projects according to standard work instructions. Project Managers are responsible for all aspects of the client project engagement from sales handoff to transition to ongoing support. Further, PMs play an integral role in planning customer technology roadmaps and customer attainment strategy. Key activities include project planning, resource allocation and coordination, project risk assessment and mitigation, revenue forecasting, customer communication, and internal stakeholder management.
Job Responsibility:
Act with autonomy as the point of contact for all client project related needs during project planning & execution
Utilize project management software, conduct regular meetings, provide agendas and meeting minutes, and create and maintain project plans
Provide strong and proactive project leadership and comfortably lead discussions with clinical and technical project stakeholders
Learn and speak to Baxter's Connected Care product portfolio and indirectly manage internal and external resources and vendors
Meet or exceed established PMO metrics surrounding project plans, time tracking, documentation, onsite presence, resource engagement, progress reporting, and project closeouts
Translate technical information from technical to non-technical resources to meet project requirements
Partner with customers and internal team on long-term product and technology strategy
Define a clear revenue management strategy that enables revenue goal attainment
Requirements:
4+ years of project management experience
Bachelor's degree in related field
Health care, information technology, or construction environment experience preferred
Remote
field-based role with travel required approximately 25% of the time
Demonstrated bias for action and decisiveness
comfortable navigating ambiguity and a track record of delivering exceptional customer service
Skilled in data analysis and problem solving using defined methodologies
Proven success in internal and external communication and relationship management with all levels of expertise from administrative to executive
PMP, CAPM, or other industry related certification(s) desired
Nice to have:
Health care, information technology, or construction environment experience preferred
PMP, CAPM, or other industry related certification(s) desired
What we offer:
Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service