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Project Manager

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Arrow Electronics

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Location:
Egypt , Cairo

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

SiliconExpert is seeking a results-driven and customer-focused Project lead/Project Manager to lead and support the delivery of our professional services projects. The ideal candidate will manage the full project lifecycle, working closely with cross-functional teams, customers, and stakeholders to ensure timely, high-quality, and customer-aligned solutions.

Job Responsibility:

  • Manage Professional Services projects with a focus on execution, coordination, and customer satisfaction
  • Define, track, and manage project scope, timelines, risks, and deliverables
  • Lead the implementation of custom solutions tailored to customer objectives
  • Ensure quality assurance of deliverables in alignment with project scope
  • Facilitate effective meetings with internal stakeholders and customer teams
  • Communicate clearly and effectively across departments and with external partners
  • Provide regular project updates and performance reports to stakeholders and leadership
  • Oversee project progress, monitor KPIs, and flag potential risks proactively
  • Track and resolve customer feedback with a strong focus on satisfaction
  • Enhancing solutions based on customer feedback and evolving needs
  • Translate customer experience insights into product and engineering feedback loops
  • Collaborate closely with Sales to ensure exceptional service delivery and maintain high customer satisfaction
  • Understand the full suite of professional services offerings and help identify upselling opportunities aligned with customer needs
  • Delivering projects on time or ahead of schedule, maintaining high quality standards
  • Conduct post-delivery evaluations based on deliverables’ completeness, quality standards, and customer survey feedback

Requirements:

  • 3+ years of proven experience managing internal or customer-facing projects
  • Working knowledge with tools like Jira, Redmine, Confluence, and the MS Office Suite
  • Strong ability to manage cross-functional communication and collaboration
  • Proven experience in customer-facing environments and handling feedback effectively
  • Excellent organizational and time-management skills
  • Ability to communicate effectively in English, both verbally and in writing
  • Ability to lead both technical and non-technical discussions
  • Work under pressure and Ability to work on tight deadlines
  • B.E. In Electronics, or Electrical engineering is a must

Nice to have:

  • Familiarity with quality assurance practices in service delivery is a plus
  • Experience in the electronics industry and component-level data services is a plus
  • Experience in creating data services analytics reports is a plus
  • PMP or equivalent certification is a plus

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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