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Project Managers at 321 are the ultimate agency organizers. As a Project Manager, you are responsible for the day-to-day management and smooth operation of various marketing and digital projects including being the point of contact for the internal and client teams. A successful teammate in this position will have demonstrated abilities for managing projects for our clients, ensuring that deadlines are met, budgets are adhered to, deliverables are high quality, and communication with clients is clear and effective.
Job Responsibility:
Building trust with clients to deliver work on time and on budget
Project briefs
Project roadmaps - timelines and deadlines
Quality assurance and brand/client goal adherence
Setting timelines and scheduling resources
Budget pacing and invoicing
Lead client discussions on project plans and project execution to ensure client understands project flow and due dates needed in order to meet end goals
Clarifying strategic requirements, explaining complex ideas clearly, and managing expectations
Understand client requests and translate those requirements and/or solutions into the appropriate project management tools
Provide exceptional customer service and maintain positive relationships with clients
Monitor and report on project status, providing regular updates to clients and internal stakeholders
Ensure that projects are delivered on time, within budget, and to the highest level of quality
Develop and maintain project plans, including timelines, budgets, and resource allocation
Identify and manage risks and issues that may arise during the project lifecycle
Have clear understanding of approved budgets vs actual budgets in order to understand project/account profit margin
Lead and facilitate kickoff discussions in order to appropriately set and manage expectations, influence, coach and inspire the team throughout execution and delivery
Support the project team through the lifecycle of the project – discuss project approach, team concerns, the team wins and problem solve
Facilitate project meetings and manage project schedules
Collaborate with cross-functional teams to ensure all project deliverables are completed on time and within specifications
Collaborate with other Project Managers and various team members to manage the resourcing scheduled (also known as Workload)
Maintain accurate project documentation and data in project management systems
Requirements:
Proven experience (minimum 2 years) as a Project Manager, preferably in a client-facing capacity
Sufficient professional experience managing successful client relationships
Strong attention to detail and ability to manage multiple projects simultaneously
Wicked strong organizational and communication skills
Excellent communication and interpersonal skills with the ability to manage stakeholder relationships
Flexibility and adaptability to work in a fast-paced environment with changing priorities
Entrepreneurial, self-starter drive
Ability to prioritize, multi-task, solve problems effectively
Mac and Google Suite proficient
You have a (borderline) unhealthy obsession with keeping things clean, clear, and organized
Nice to have:
You’ve worked at an agency and you liked that environment