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We are looking for a highly experienced Project Manager to lead the delivery of a next-generation Case Management System initiative. This position requires expertise in managing complex technology programs, driving collaboration across teams, and ensuring operational readiness. The ideal candidate will excel in strategy execution, vendor management, and risk mitigation while maintaining clear communication with stakeholders.
Job Responsibility:
Oversee the full lifecycle of the Case Management System initiative, from planning to stabilization
Define project scope, sequencing, budget, and success metrics while proactively addressing risks and recommending corrective actions
Establish governance frameworks and escalation pathways to ensure smooth delivery of a mission-critical platform
Provide executives with detailed insights into project health, emphasizing risks, options, and key decisions
Collaborate with business and technology teams to ensure readiness, adoption, and seamless operational transitions
Manage external delivery partners by supporting vendor selection, monitoring performance, and enforcing accountability
Serve as the primary point of accountability, ensuring project milestones are met and recommending adjustments to scope or sequencing as required
Drive compliance with Agile, Waterfall, or hybrid methodologies to align with project needs
Utilize tools such as Microsoft Project, Planner, Power BI, and SharePoint to track and report progress effectively
Present go/no-go recommendations at critical project milestones based on thorough analysis
Requirements:
Minimum of 12 years of experience leading enterprise-scale technology programs
Proven track record of managing mission-critical platform implementations
Expertise in Agile, Waterfall, and hybrid project methodologies
Strong ability to manage multi-vendor delivery models and enforce accountability
PMP or equivalent project management certification is required
Bachelor's degree in a related field is preferred
Experience recovering challenged or restarted programs is a plus
Familiarity with tools like Atlassian Jira and Microsoft Suite (Project, Planner, Power BI, SharePoint) is highly desirable
Nice to have:
Experience recovering challenged or restarted programs is a plus
Familiarity with tools like Atlassian Jira and Microsoft Suite (Project, Planner, Power BI, SharePoint) is highly desirable