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We are Born Social, a social-first creative agency that brings brand building into the social era. We have a track record of delivering transformation for iconic brands like Guinness, Ford, and Barclays, led by our team of social natives and brand experts, underpinned by technology. Backed by the strength of a brilliant business that's proudly B-Corp certified, we're consistently recognised as one of the best places to work. Project Managers work closely with teams across the business including, operations, client services, strategy, social media management and creative. You’ll play a crucial role in managing project plans and timelines, reporting on commercials, collaborating with resource management and implementing ways of working.
Job Responsibility
Managing the account operations and the day-to-day requirements of your clients
this includes building timelines and project plans, implementing ways of working, managing the profitability of your projects and managing resource requirements
Proactively foreseeing commercial & operational challenges and escalating to key stakeholders both internally and externally, when required, as well as sharing recommendations on how to solve these challenges
Supporting with administration and management of Projects in our agency-management software (Productive)
Ensuring everything is set up accurately, managed efficiently and reported on regularly
Ensure timesheets are updated in a timely manner each week and reporting regularly on how we're tracking with recommendations for improvement
Doing what you say to develop and maintain brilliant collaborative relationships with your account teams to deliver seamlessly
Saying it simply to ensure every person in the team knows exactly what’s expected of them at all stages as well as clearly & confidently articulating project plans to clients where required
Requirements
2+ years experience as Project Manager working in social media (agency-side preferable)