Project Manager, HSBC

HSBC

Location:
India, Mumbai

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Project Manager will play a crucial role throughout the implementation process and in contributing to the smooth implementation of cash management solutions. The person will be responsible for onboarding corporate clients both in CIB space onto HSBC’s payment and receivables platform seamlessly. A well-managed and coordinated implementation captures revenue at the earliest possible time, strengthens the customer relationship, and earns long-term credibility for capturing ongoing business opportunities. The Project Manager shall act as an enabler in achieving this objective.

Job Responsibility:

Be responsible for managing Client Implementation/Technical Integration/Solution delivery as well as Servicing of Cash Management solutions (including Payments, Liquidity and Collections) to Corporate Customers
Understand the client's business and act as a consultant to client during the implementation
Provide consultation to Sales Team and participate in the deal team to secure mandates, including responses to RFI / RFP
Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring
Contribute to the management and development of the Client Implementation function both in India and the Asia Pacific region and assist to build up GPS Client Implementation as a cohesive functional unit
Manage escalations/senior management interventions as also managing operational risk including its identification, assessment, mitigation and control, loss identification and reporting
Build a relationship across all levels at the customer’s end and become the first point of contact from the bank’s side for any GPS related requirements of the customer requirements rather than a plain transaction banking representative
Ensure top of mind recall with the client
Be the owner of revenue tracking for clients being onboarded onto HSBC’s platform
Work on specific GPS projects covering domestic as well as cross-border stakeholders

Requirements:

Project management skills with the ability to manage implementation / client onboarding activities
Experience in Client Implementation/Integration for Global Banking and Corporate customers
Ability to work closely with various teams to deliver comprehensive solutions/services to meet customer needs
Experience in Corporate Banking as well as a broad knowledge on the banking, prevailing business environment and regulatory framework are also prerequisites
Excellent communication, analytical, negotiation and people oriented skills
Demonstrated ability to manage challenging customers with a strong customer orientation especially at forging rapport at senior management levels at client's end
Interact with multiple internal & external stake-holders like GSC, Sales, Services, Customer, Customer Group RM, Legal & Compliance etc.
Ability to work under pressure and to think laterally and meet deadlines
Take ownership in migrating the wallet share of the client being onboarded from the incumbent bank
Minimum Graduation or as required for the role, whichever is higher

What we offer:

Opportunities for career growth
Flexible working
Inclusive and diverse work environment
Continuous professional development

Additional Information:

Job Posted:
August 23, 2025

Expiration:
September 05, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Project Manager

HSBC

Location:India, Mumbai

Category:Finance

Contract Type:Employment contract