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The Project Manager (PM) is responsible for managing kitchen and bath remodeling projects from the moment a proposal is confirmed through to final closeout. This role ensures that projects transition smoothly from sales to production, remain on schedule, stay within budget, and meet or exceed quality standards. The PM coordinates closely with Design Consultants (DC), Field Supervisors (FS), Installers, and the Operations team to deliver an exceptional client experience.
Job Responsibility:
Manage kitchen and bath remodeling projects from the moment a proposal is confirmed through to final closeout
Ensure projects transition smoothly from sales to production, remain on schedule, stay within budget, and meet or exceed quality standards
Coordinate closely with Design Consultants (DC), Field Supervisors (FS), Installers, and the Operations team to deliver an exceptional client experience
Project Initiation: Receive sold proposal confirmation from the Design Consultant
Review proposal for completeness and accuracy prior to scheduling
Confirm all client material choices are finalized before proceeding
Communicate with DC to resolve any missing selections
Measurement Preparation: Schedule measurement consultation, including DC and FS participation
Conduct Project Review Meeting (held the Monday before measurement) to review scope, drawings, material selections, and constraints
Post-Measurement & Scope Development: Receive measurement drawings from FS
Build Scope of Work (SOW) and save to Buildertrend
Create Material Order List based on measurements and client selections
Ordering & Documentation: Place material orders with approved suppliers
File order confirmations and invoices in Buildertrend
Update delivery estimates in the project timeline
Build Ordered PCA in collaboration with Ops Assistant
Create and distribute Gantt Chart showing estimated timeline and start date
Order Tracking & Preparation: Track all orders and update estimated delivery dates
Receive, label, and stage materials for the installer
Confirm all materials are received before awarding project to installer
Installation Scheduling: Award SOW to installer and confirm labor cost
Schedule Pre-Construction Walk with client, FS, and installer
Provide FS with drawings and SOW for installer reference
Confirm start date with installer and client
Construction Management: Coordinate material handoffs to installer after demo phase
Schedule templating and installation for third-party vendors (stone, glass) with FS and installer
Manage project progress in Buildertrend with daily logs, photos, and milestone tracking
Address issues quickly with installers, FS, or clients
Negotiate change order costs with installers as approved by client
Project Closeout: Receive installer invoice and submit to finance for payment approval (attach SOW and invoice)
Build Finished PCA with Ops Assistant
Confirm installer payment is issued
Close the project in Buildertrend
Requirements:
3+ years of project management experience in remodeling, construction, or related industries
Proficient in project management software (Buildertrend preferred)
Strong organizational, scheduling, and communication skills
Proven ability to manage multiple projects simultaneously
Knowledge of construction processes, materials, and quality standards
Ability to build rapport with clients, trade partners, and internal team members
Must be exceptional at team development and a strong leader that is extremely detail oriented and experienced in residential construction
Must understand the importance of completing projects rapidly and closing projects out as well as project and inventory management
Needs to be highly experienced in team development, management and on time on budget focus for closing projects and bringing them to completion exceedingly well
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