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We are seeking a seasoned Senior Project & Process Manager with 5-10 years of agency experience to serve as the strategic hub for complex, multi-channel project executions. This role goes beyond timeline management; you will be responsible for the end-to-end production lifecycle across print, digital, experiential, and content work streams. The ideal candidate is an Agile-minded leader who can navigate high-volume, quick-turn environments while optimizing workflows and ensuring cross-functional alignment for overall project success.
Job Responsibility:
Develop, own, and communicate holistic project timelines to both internal teams and external brand partners
Lead critical project milestones, including kickoffs, collaborations, brand status meetings, and creative presentations
Implement and recommend process improvements using Agile principles to enhance departmental efficiency
Act as a cross-functional hub, considering the 'big picture' of how various project components integrate into the total consumer journey
Lead retrospective sessions to capture and instill key learnings across disciplines
Manage the production phase for print, digital, experiential, and content projects, ensuring all assets meet specific formats, sizes, and quality standards
Partner with internal teams, clients, and meta-agency partners to manage all production-related requests and vet technical specifications
Utilize agency software (Content Hub/VR Financial) to open jobs, accurately scope projects with account leads, and issue POs to external vendors
Requirements:
5-10 years of dedicated project management experience within an agency environment
Bachelor's degree preferred
Expert knowledge of Workfront and Agile project management tools
Highly proficient in Microsoft Teams, Word, Excel, PowerPoint, and Outlook
Experience with agency financial and content management software (Content Hub/VR Financial)
Proven track record of managing high-volume projects with quick turnarounds
Exceptional leadership, interpersonal, and time-management skills
Strong strategic thinking regarding the implications of production choices on the consumer experience
Meticulous attention to detail and thoroughness in vetting project specs
What we offer:
medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan