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Markets Operations Transformation Team drives transformational change across Operations' processes, risk and controls, regulation, efficiency drivers and technology investment. We partner closely with our Operations and Technology teams to build strategy and deliver a multi-year transformation, overseeing the execution with formal program management and portfolio management methodologies while leveraging data and metrics to optimize outcomes and business decision making.
Job Responsibility:
Support planning, directing and coordination of day-to-day activities of program management
Partners with Technology, Operations and central program teams to prioritize delivery of key projects
Host working groups
driving collaboration between members maintain focus, enthusiasm and momentum
Proactively monitor progress, risks, issues and actions, escalating effectively where required
Identify, engage and build relationships with key stakeholders to maximize program outcomes and overcome obstacles
Confidently report and present program status in a variety of forms to stakeholders
Maintain high organizational discipline in documentation and archival of minutes and key program artifacts and evidence
Share and present opportunities and successes and identify how team's work fits into broader set of benefits
Contribute to driving an innovative and continuous improvement culture within Markets Ops
Requirements:
Previous relevant experience in transformation roles
Understanding of and passion for change management and process improvement programs using data to drive change
Technical understanding of core processes and business lines within Banking/Markets Operations (e.g., allocations, reconciliations, confirmations payment processing)
Experience working in an Operations line role is beneficial
High degree of organization and personal discipline
Collaborative mindset with an aptitude for developing effective working relationships
Strong problem solving abilities
Ability to communicate complex subject matter conceptually and succinctly
Nice to have:
Experience working in an Operations line role
What we offer:
Generous holiday allowance starting at 27 days plus bank holidays
Discretional annual performance related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
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