This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for an experienced Project Manager with a strong background in the BPO industry, particularly in data annotation, content moderation, or customer service. The ideal candidate will have at least 3 years of experience managing projects in these sectors, with a preference for candidates who have worked in leading BPO companies. The Project Manager will be responsible for overseeing the planning, implementation, and tracking of specific projects at Ha Noi City.
Job Responsibility:
Lead the onsite team (size 40 members) and coordinate with clients to ensure projects are delivered on time and within scope as per requirement
Monitor project progress and performance, providing regular updates to stakeholders
Identify and mitigate project risks and issues
Ensure adherence to industry best practices and company standards
Foster a collaborative and high-performance project team environment
Conduct post-project evaluations to identify areas for improvement
Ensure project-cost is effectively by working closely with operation team and HR
Requirements:
Bachelor's degree
Minimum of 2 years of project management experience, prefer focusing on data annotation, content moderation, or customer service
Strong understanding of project management methodologies and tools
Excellent communication, leadership, and organizational skills
Ability to work effectively under pressure and meet tight deadlines
Nice to have:
Experience with AI, machine learning projects, or customer service operations
Knowledge of quality assurance and compliance standards in the BPO industry
Familiarity with data privacy regulations and best practices
Proficiency in project management software (e.g., Microsoft Project, Asana, Trello)
What we offer:
Competitive salary and benefits package
Opportunity to work with a diverse and talented team
Professional development and career growth opportunities