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Project Manager

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MillenniumSoft Inc

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Location:
United States , San Antonio

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

35.00 - 40.00 USD / Hour
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Job Description:

The Project Manager associate is responsible for leading a portfolio of projects supporting the Service Deliver Centers (SDCs). Projects could include transitions to a SDC, initiatives within a SDC, or projects supporting our stakeholders and BPO. A key focus for this position is to perform transitions and projects in an efficient and effective manner with minimal risk to the business. In addition, the role will develop financial analysis to help drive long-term strategy of the global SDCs.

Job Responsibility:

  • Leading a portfolio of projects supporting the Service Deliver Centers (SDCs)
  • Performing transitions and projects in an efficient and effective manner with minimal risk to the business
  • Developing financial analysis to help drive long-term strategy of the global SDCs
  • Successful planning, executing, and delivering one or more concurrent medium/large projects
  • Defining, communicating, and delivering project scope, goals and deliverables
  • Works directly with executive and director level business leaders to understand the strategic objectives for major business change initiatives and define the tactical programs/projects to realize these objectives
  • Creating and organizing project work, required documents and deliverables for validation and compliance traceability
  • Setting own work direction and completing work tasks along with assigned project team members
  • Leading project teams in accordance with established BD project management methodologies and practices, maintaining optimal team performance on assigned project tasks and deliverables
  • Managing project risks and issues, ensuring their timely mitigation and resolution with impacted stakeholders
  • Providing timely and effective project communications, including meeting facilitation, and status reporting
  • Engaging and Influencing with third party providers to ensure delivery of key objectives and compliance with SLAs
  • Planning and executing change management activities related to each assigned project
  • Responsible for data and analytics utilizing multiple sources of data to identify opportunities for growth of SDCs
  • Develop and implement databases, data collection systems and data analytics tools
  • Ability to develop data into information and information into insight to drive business decisions
  • Identify, analyze, and interpret complex data to calculate financial savings delivered by SDC model
  • Required to execute shared services transition methodology according to BD guidelines and recommendations
  • Planning, organizing and leading workshops with stakeholders to gather necessary information to appropriately plan each transition
  • Documents and maintains policies, procedures, and accelerators to be used as best practice for companywide transition management into service delivery centers
  • Provide end to end transparency of our demand and transition pipeline
  • Provide status updates within required on-line tools and during phase gate stakeholder meetings
  • Works with business leadership and TGS business partners to build trust and identify and scope new work transitions
  • Assists in building company assessment against industry benchmarks for SDC and BPO utilization
  • Supports analysis of “as is” service delivery models for respective functions, business groups and teams
  • Creates and maintains plans for other projects that impact the SDC in the region
  • Manages other regional SDC projects and controls status, risk, issues, and budgets appropriately
  • Participates in M&A Due Diligence activities and integration plans
  • Occasionally will be asked to support regional center leadership in operations, center, or escalation related topics
  • Supports development of SDC strategy, communications, and analysis
  • Contributes to large-scale strategic projects as well as ongoing operational activities from a data perspective

Requirements:

  • 4+ years overall project management experience, including experience driving medium to large sized projects from initiation through closure
  • 3 years working with cross-functional teams
  • Bachelor’s degree in related field of study with a minimum of 4+ years working for a large global manufacturing company OR Formal project management training plus minimum of 6+ years work experience in a large global manufacturing company managing medium sized global projects
  • Very strong organizational, project planning, scheduling and risk management skills and demonstrated experience using project management tools and software (i.e.: Microsoft Project)
  • Proficient in the use of all MS Office tools (Email, Word, Excel, PowerPoint, Teams, SharePoint, etc.)
  • Basic understanding of BD's Key Driver goals, BD’s overall organization, and how project portfolio is related to achieving goals
  • Can process high volume of data and translate into conclusions, recommendations, solutions
  • Technical expertise in data models, database design and development, data mining and segmentation techniques
  • Able to maintain regular, effective communications with the project team, resource managers and sponsors
  • Proven ability to apply appropriate communication, facilitation & escalation skills
  • Develops clear problem statements and resolution options for escalation to project sponsors and management
  • Able to establish a governance structure with operating mechanisms and cadence appropriate for VP or C-level sponsors
  • Capable of demonstrating a knowledge of regional concerns and differences and build trust
  • Demonstrated accountability and ownership of project outcomes
  • Can work in a fast-paced and dynamic environment under changeable priorities
  • Be able to project a positive attitude and evoke positive responses from others
  • Must be able to facilitate difficult working sessions with senior leaders and handle positive and negative feedback and inputs appropriately
  • Demonstrated excellence in professionalism, professional communication, presence, a high degree of integrity, and willingness/strength to do the right thing in difficult situations
  • Ability to coach and supervise experienced professional associates, usually in a matrix structure as aligned to projects
  • Able to provide honest feedback and hold crucial conversations with direct reports on performance and results and provide input to all HR related matters including annual compensation planning

Nice to have:

  • Formal training in project management via company, college or other 3rd party provided project management training course(s) and demonstrated experience as a project team leader
  • PMI, PMP certification, Six Sigma or Lean Management Certification

Additional Information:

Job Posted:
January 11, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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