Project Manager, Strategy & Transformation, Advisors and Consulting Services Job at Mastercard (Vienna)

Associate Managing Consultant, Advisors & Consulting Services, Strategy & Transformation

The Advisors & Consulting Services group has five specializations: Strategy & Tr...

Location

Serbia , Belgrade

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Undergraduate degree with work experience in management consulting, corporate strategy, internal bank consulting (at least 5 years relevant prior work experience)
Experience managing clients or internal stakeholders
Logical, structured thinking, and affinity for numerical analysis
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in Serbian, English. Fluency in additional European language is a plus)
Eligibility to work in Serbia, as well as apply for travel visas as required by travel needs

Job Responsibility

Manage deliverable development and workstreams on projects across a range of industries and problem statements
Contribute to and/or develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
Manage working relationship with client managers, and act as trusted and reliable partner
Develop sound business recommendations and deliver effective client presentations
Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems, synthesize analyses into relevant findings, and create impactful storylines
Lead team and external meetings, and lead or co-lead project management
Contribute to the firm's intellectual capital and solution development
Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

Fulltime

Vp, head of atm operations and service continuum

Citi Global Wealth (CGW) brings together the full power of Citi to serve the ent...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Graduate, with at least 12 years of experience in Consumer Banking
Experience in leading or managing a team
Knowledge of Branch operations, banking processes and services
Demonstrated experience in project management and systematic approach in problem solving in large-scale process innovation and/or change management projects
Proven track record of consultative and collaborative relationship management and ability to influence multiple stakeholders effectively, and gaining support for new ideas and approaches
Strong leadership of ability to take charge, lead and drive all functions to deliver a common objective with exceptional result
Decisive, capable of thinking through and trouble-shooting nuanced and complex situations
A committed team player who is also able to work independently
Driven, analytical, strong appreciation of processes, detail oriented
Highly competent with Excel and PowerPoint

Job Responsibility

Strategy Formulation & Execution
Project Management for Client Servicing, Wealth Centers & ATM/CDM
Drive and spearhead service process re-engineering / innovation and manage physical distribution network transformation including paperless branch experience, etc
Collaborate with local and global stakeholders on transformation initiatives
Formulate, deliver and execute strategy for optimized physical distribution network (Wealth Centers, ATMs/CDMs) to meet business needs for acquisition, engagement, branding by analyzing client traffic / trends / transactions at Citi assets vs other physical spaces in Singapore. Prepare and publish ATM/CDM revenue, cost and transactional data (ATM Bluebook)
On-going metrics monitoring and ensure post project actions such as performance tracking are duly performed
ATM Vendor management
Business contact responsible for ordering new machines, PO/Invoices and payments
Oversee day to day FLM and SLM services and manage adhoc cost approvals for movement / repair / fix / issues
Audit and Ongoing Compliance

What we offer

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world

Fulltime

Associate Managing Consultant - Strategy & Transformation, Advisors Client Services

Mastercard Data & Services provides cutting-edge data analysis and services to F...

Location

Türkiye , Istanbul

Salary:

Not provided

Mastercard

Expiration Date

January 29, 2026

Requirements

Undergraduate degree from a reputable university
Work experience in consulting, corporate strategy, business intelligence, business line management or product management
Experience managing clients or internal stakeholders
Logical, structured thinking and affinity for numerical analysis
Advanced Word, Excel, and PowerPoint skills
Able to perform multiple tasks in a fast-paced, deadline-driven environment
Able to communicate effectively in English and the local office language
Eligible to work in the country where they are applying and for travel visas as required by travel needs

Job Responsibility

Manage deliverable development and workstreams on projects across a range of industries and problem statements
Contribute to/develop strategies and programs for large, regional and global clients by leveraging data and technology solutions to unlock client value
Manage working relationship with client managers, and act as trusted and reliable partner
Develop sound business recommendations and deliver effective client presentations
Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems, synthesize analyses into relevant findings, and create impactful storylines
Lead team and external meetings, and lead or co-lead project management
Contribute to the firm's intellectual capital and solution development
Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

Fulltime

!

Customer Experience (CX) Director

My client is seeking an experienced Customer Experience (CX) Director to lead la...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Salt

Expiration Date

Until further notice

Requirements

10+ years of experience in Customer Experience, Service Design, Customer Strategy, or related fields
Saudi market experience is essential, with strong understanding of local customer behavior, regulatory environments, and sector landscape (e.g., government, financial services, telco, retail, or tourism)
Experience working in a top-tier consulting firm or leading CX transformations in large organizations
Demonstrated ability to manage senior stakeholders and executive-level engagement
Track record of delivering large-scale CX, digital transformation, or omnichannel strategy programs
Strong commercial acumen and experience with business development
Fluent in English
Arabic proficiency strongly preferred

Job Responsibility

Lead end-to-end CX transformation programs, from diagnostic and strategy design to implementation and value realization
Serve as a trusted advisor to senior client stakeholders, including C-level executives and government leaders
Oversee the development of customer journeys, service blueprints, personas, and experience design frameworks
Ensure delivery excellence across engagements, maintaining high-quality standards and adherence to project timelines and budgets
Develop CX strategies aligned with Vision 2030 priorities, local customer expectations, and sector-specific dynamics
Drive thought leadership on emerging CX trends, digital experience, data-driven personalization, and service design innovation
Contribute to internal capability building, including frameworks, methodologies, and CX tools
Identify and cultivate new business opportunities within the Saudi market
Lead proposal development, pitch presentations, and commercial negotiations
Build and maintain strong relationships across key client accounts and government entities

Fulltime

HR Transformation Sr. Project Manager

The Senior Project Manager will play a pivotal role in leading and executing com...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Master’s degree and 12+ years of project management or HR transformation work
Bachelor’s degree and 14+ years of project management or HR transformation work
Minimum of 5+ years as a project manager supporting a multinational organization
Experience consulting (internal or external) in HR transformation, operating model design, or process optimization for large and/or global enterprises
Familiarity with applications such as Smartsheet, MS Project, other project management tools designed to plan, track, and organize global projects
Ability to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment
Workshop facilitation and training development experience
Understands business complexity and project interdependencies
Demonstrates intellectual curiosity and the ability to question thought partners
Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus

Job Responsibility

Lead end-to-end delivery of large-scale, multi-year global HR transformation projects — from planning through execution, monitoring, and sustainment
Partner with workstreams to co-create and manage project scope, objectives, timelines, deliverables, and success metrics aligned with HR and business strategies
Oversee complex workstreams spanning multiple functions, geographies, and stakeholder groups, ensuring alignment and collaboration across the enterprise
Apply project management best practices (Agile, Waterfall, or hybrid) to drive progress, mitigate risks, and ensure accountability at every stage of the initiative
Establish project governance frameworks, including steering committees, status reports, and performance metrics
Act as a trusted advisor to senior HR and business leaders, providing insights on transformation progress, risks, and strategic implications by using integrated project tools
Facilitate cross-functional workshops, design sessions, and retrospectives to foster alignment, surface interdependencies, and accelerate decision-making
Partner with HR and business leadership to identify transformation priorities and ensure strategic alignment
Identify process, behavioral, capability, and technology shifts required across initiatives and then partner with Change Management to translate impacts into communications, training, readiness, and adoption plans
Ensure change activities are integrated across workstreams and timed appropriately for stakeholders

What we offer

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Fulltime

Manager, Advisors & Consulting, Strategy & Transformation, Advisors FS/FI

Mastercard Advisors provides cutting-edge data analysis and services to Fortune ...

Location

Poland , Warsaw

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Undergraduate degree with work experience in consulting, corporate strategy, business intelligence
Proven consulting experience in banking, financial services (FS), or financial institutions (FI)
exposure to retail and e-commerce consulting is highly valued
Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management
Experience managing key client relationships
Knowledge of business KPIs, financials, and organizational leadership
Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
Logical, structured thinking, and affinity for numerical analysis
Advanced Word, Excel, and PowerPoint skills
Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment

Job Responsibility

Lead client engagements across a range of industries and problem statements
Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness
Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members’ roles and skills
Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
Provide on-the-job training, coaching, and mentorship to junior consultants

Fulltime

Consultant, Strategy & Transformation, Advisors & Consulting Services

Our Advisors & Consulting Services team combines traditional management consulti...

Location

Switzerland , Zürich

Salary:

Not provided

Mastercard

Expiration Date

May 30, 2026

Requirements

Undergraduate degree with 1+ years of full-time work experience in consulting, corporate strategy, business intelligence, business line management, or financial product management
Relevant client or internal stakeholder management experience
Logical, structured thinking, and affinity for numerical analysis
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English and German is a must
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Job Responsibility

Provide creative input on projects across a range of industries and problem statements
Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value
Collaborate with Mastercard team to understand clients’ needs, agenda, and risks
Develop working relationship with client analysts/managers, and act as trusted and reliable partner
Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients
Independently identify issues in defined areas of analysis
structure and synthesize own analysis to highlight relevant findings
Lead internal and client meetings, and contribute to project management
Contribute to the firm's intellectual capital
Receive mentorship from consulting leaders for professional growth and development

Fulltime

Consultant, Strategy & Transformation, Advisors & Consulting Services

Our Strategy & Transformation consultants lead customers through decision making...

Location

Greece , Athens

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Undergraduate degree from a reputable university
2+ years of working experience in consulting, corporate strategy, business intelligence, business line management or product management
Strong presence & communication skills – both interpersonal & written
Proven team player with proven ability to work with all levels in a highly intellectual, collaborative, and fast paced environment
Advanced Word, Excel, and PowerPoint skills
Able to perform multiple tasks in a fast-paced, deadline-driven environment
Able to communicate effectively in English
Eligible to work in the country where they are applying and for travel visas as required by travel needs

Job Responsibility

Works with established project methodologies to ensure consistent, high quality deliverables
Supports intellectual capital development from client work and incorporate insights from related intellectual capital/project initiatives
Independently identifies issues in defined area of analysis, structures analysis with oversight and synthesizes own analysis and identifies relevant implications
Supports development of recommendations, and prepares and delivers prepared presentations, working with defined templates and deliverables
Leverages understanding of immediate clients’ needs and agenda to provide creative input into project

Fulltime

Project Manager, Strategy & Transformation, Advisors and Consulting Services

Mastercard

Location:
Austria , Vienna

Category:
Consulting

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 22, 2026

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