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Project Manager - Service Desk Outsourcing

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TRIA

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

550.00 - 600.00 GBP / Hour
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Job Description:

We are seeking an experienced Project Manager to lead a high-profile global outsourcing programme, taking the organisation from RFI/RFP through to implementation. This role requires a delivery-focused PM with strong governance, stakeholder management, and experience operating in complex, international environments.

Job Responsibility:

  • End-to-end project ownership, from initiation through delivery and handover to BAU
  • Leading and coordinating RFI and RFP processes, including vendor engagement and evaluation
  • Developing and maintaining project plans, budgets, RAID logs, and delivery governance
  • Managing multiple workstreams across global teams, time zones, and suppliers
  • Driving clear decision-making through senior stakeholders and steering committees
  • Proactively identifying and mitigating risks, dependencies, and delivery constraints
  • Ensuring a controlled transition into operational service

Requirements:

  • Strong background as a Project Manager delivering complex change programmes
  • Previous experience delivering outsourcing initiatives (ideally IT or service-based)
  • Proven experience working in global, multi-region environments
  • Confidence running formal procurement and supplier selection processes
  • Excellent stakeholder management and communication skills at all levels
  • Structured, pragmatic approach to delivery with a focus on outcomes

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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