Project Manager (Service Delivery) Job at Binary Global (New Delhi)

Operations Manager, Service Delivery

At Snappr, we're changing the world by making amazing photography accessible to ...

Location

Philippines , Metro Manila

Salary:

135000.00 - 200000.00 Php / Month

Snappr

Expiration Date

Until further notice

Requirements

At least 5 years of workforce management experience
Experience with data analytics in spreadsheets
Fluency in written and spoken English
Ability to work the night shift/flexible shifts
A 'let's get it done' mindset
The ability to balance attention to detail with swift execution

Job Responsibility

Manage and engage a team of fun and highly talented creative professionals
Identify bottlenecks in our operational processes and execute solutions to improve turnaround times for shoots
Operate a quality management system in our photography operations
Utilize data to understand team performance and areas for improvement in our operations
Maximize team productivity with a mix of training and tool-building
Work closely with the product and operations team to launch and operationalize new products from scratch
Understand the vision and strategy for your team and get all members pumped and aligned to power Snappr's growth
Develop & optimize processes by breaking projects into actionable steps with aggressive timelines for completion
Hustle - take ownership of Snappr's growth and do whatever it takes to get the job done

What we offer

competitive salary (Php 135-200K)
equity ownership in the company
HMO (w/ dependents)
Free daily meals
great workspace in Ortigas CBD

Fulltime

Service Delivery Manager

As IT services must serve the business needs, which means they require the overs...

Location

Belgium , Brussels

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Project and/or service management within an IT environment
Technical insight to lead development teams working in .NET
Setting up application life cycle management
Presales and sales activities
People management and strong communication skills
Education: Bachelor’s degree in computer science or a relevant equivalent
Languages: English and Dutch or French

Job Responsibility

Effective management of service desks
Implementation of continuous improvement strategies
Maintaining high standards of IT services
Proactive communication with clients
Efficient resource management
Resolving issues as they happen
Driving digital transformation alongside customer satisfaction

What we offer

Mobility options (including a company car)
Insurance coverage
Meal vouchers
Eco-cheques
Continuous learning opportunities through the Sopra Steria Academy
Team events

Fulltime

Senior Service Delivery Manager

As Service Delivery Manager, you will be in charge of the daily governance of la...

Location

Belgium

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Master Degree thinking level
sound knowledge of MS Office
quick learner when working with new tools and applications
ITIL Intermediate (v4) or Service Manager (v2) Certificate preferred
solid interest in and knowledge of the ICT industry
excellent communication skills in Dutch, English, and French
ability to dialogue with people from different backgrounds
driven and enthusiastic team member
excellent time management and organizational skills
ability to work independently

Job Responsibility

Ensure good SLA & KPI results by coordinating with the Operations Teams & provide associated reporting
Meet customer regularly to review performance and propose improvements or new opportunities
Monitor budgets and margins & report accordingly, ensuring correct invoicing
Work closely with Sales, Solution Architect and Project Manager, initiate, propose and defend new initiatives to customer and/or internal management and involve the relevant stakeholders for implementation

What we offer

Flexible working hours
satellite offices
home working
informal, no-nonsense environment
32 days of annual leave
company car and a national fuel/charging card or mobility allowance
group insurance
hospitalization insurance
competitive gross salary

Fulltime

Senior Manager – Delivery Services

Senior Manager responsible for client account management, project delivery, and ...

Location

KochiTrivandrum

Salary:

Not provided

Experion Technologies

Expiration Date

Until further notice

Requirements

Expertise in product development and handling
Excellent client account/relationship management and negotiation skills
Experience leading large implementations with mobile/web development
Agile Project Management skills (ceremonies, grooming, estimation, tracking)
Excellent verbal and written communication
Passionate about detailing and analytics
Project delivery expertise and stakeholder relationship management
12+ years total experience (8+ years relevant)

Job Responsibility

Completely manage client account balancing project delivery and customer relationship for new project identification
Coordinate client interactions for product requirement grooming, detailing, development, testing, rollout and release
Manage product development in Web/Mobile technologies with engineering practices (CI/CD, DevOps, Automated Testing)
Go into functional/technical details and motivate core team in design/solutioning phases
Handle end-to-end project delivery in Agile Methodology with product grooming and ceremonies
Apply project management skills (Estimation, Scheduling, Tracking, Commercials, Quality)
Manage teams of 20+ in global delivery model
Lead Agile teams anchoring ceremonies (grooming, sprint planning, retro, demo)
Enable team member competency development and professional growth
Understand modern web/mobile application development and technology architecture

Service Delivery Manager - Asset Servicing

Banking Operations is a strategic Avaloq service line providing Banking Operatio...

Location

India , Pune

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

University or higher education degree and/or operational experience in Banking Operations
Min. 3 years of proven experience in banking operations organizations with the ability to deliver in a fast-paced, multi-cultural and global environment
Good knowledge of MS Office
Good communication with a process-orientation and ability to understand complex situations
Pro-active and can-do attitude with a high level of integrity and reliability
Great flexibility and willingness to learn
Strong operational risk understanding
Analytical, communication and flexibility/adaptability skills
Availability to work following EMEA shift
Fluency in English

Job Responsibility

Coordinate Tax Statement Production: Main duty is to coordinate across different teams (IT and banking operations) to produce yearly and post-production tax statements. This includes ensuring smooth communication, clear organization and structure, monitoring progress, and facilitating the resolution of defects
Facilitate and Standardize Operations: Lead the harmonization and standardization of processes across global locations, ensuring efficiency and consistency in service delivery
Client Relationship Management: Act as the primary point of contact for service management and client interactions within your division. Lead client collaboration initiatives, including meetings, workshops, site visits, and community events
Service Excellence & SLA Management: Establish, maintain, and regularly review Service Level Agreements (SLAs) to ensure that service delivery consistently meets or surpasses client expectations. Implement dashboards and reporting tools to provide transparency and actionable insights. Continuously monitor service volumes, Voice of Customer (VOC), key performance indicators (KPIs), incidents, and near misses, taking prompt corrective actions whenever necessary
Incident & Escalation Management: Serve as the first escalation point for service delivery issues, managing major incidents and ensuring thorough follow-up and resolution
Continuous Improvement & Innovation: Drive and support projects, automation, and service improvement initiatives. Foster a culture of continuous improvement and support technical enhancements to the core banking platform
Initiate, Drive, and Support Mindset Transformation: Initiate, drive, and support the transformation of the mindset of people toward automation, embracing change, and adopting AI-driven solutions across teams and processes
Cross-Functional Collaboration: Systematically collaborate with Service Managers, participate in cross-divisional meetings, and share KPI analysis and improvement initiatives. Support and drive global and cross-service projects, such as regulatory transitions, system enhancements, and client onboarding/migrations
Client Onboarding & Prospect Support: Support the onboarding of new clients and contribute to converting prospects into clients by collaborating with expert teams and participating in workshops, RFI/RFP processes, and solution reviews
Documentation & Reporting: Produce ad hoc documentation, analysis, and reporting as required for internal and client-facing purposes

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

Service Delivery Specialist

Reporting to the Service Delivery Manager in Operations Transformation & Support...

Location

Ireland , Dublin

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Preferably 4 years+ of optimal Service Delivery experience or account management role
Experience in a multinational environment, producing update within tight deadlines
Experience in project management and/or data analytics are an advantage
Good knowledge of MS Office (Outlook, Word, Excel, PowerPoint)
Comfortable working with numbers
A customer-focused individual with great interpersonal and communicative skills
Attention to detail and problem-solving skills
Strive for excellent member’s experience
Developed interpersonal and communication skills (verbal and written)
Great team player with ability to influence others

Job Responsibility

Managing our Third Party Partners (TPP)
Assist in managing and developing end to end service delivery considering related TPP service issues
Identify root causes and push for mitigation plans to enhance the service delivery
Understand and maintain very good knowledge of TPP capabilities and limitations to anticipate needs and challenges
Document and maintain all relevant information pertaining to TPP (scorecards)
Communicate relevant information to key stakeholders to facilitate decision making
Lead and support any TPP meetings/calls
Participate to TPP business review to give relevant feedback
Recognized as the go-to person internally on the assigned account
Drive easy, quick and high quality interactions with all touchpoints

Fulltime

Infrastructure Service Delivery Manager

The Infrastructure Service Delivery Manager is an intermediate level role respon...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-10 years of experience in roles centred around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement
understanding of how specialization within area contributes to the business and of competitors' products and services
ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
experience in a Financial Services or large complex and/or global environment preferred
effective analytic/diagnostic skills
ability to communicate technical concepts to non-technical audience

Job Responsibility

perform an Infrastructure Service Delivery role for Wealth business including engagement in Incident, Problem Change and other ITIL disciplines between Production Management, Infrastructure and Wealth organizations
ensure continual improvement of resilience and reliability for end-to-end services
create and maintain relationships, bring virtual teams across the organization together and lead execution of delivery of plan
interact with technical stakeholders from Architecture, Infrastructure and Application development teams to provide best in class infrastructure solutions to meet business needs
deliver on Infrastructure Spend and Financial Targets including annual budget planning with business and Infrastructure
manage delivery of demand optimization effort with the business to deliver savings target against financials while ensuring infrastructure right sizing
provide oversight for the delivery of business, regulatory and technology infrastructure projects with end-to-end responsibility for the quality, timeliness, financials, and operational effectiveness
deliver on performance measures including service performance, financial and governance KPIs

What we offer

private medical care program
life insurance program
pension plan contribution (PPE program)
employee assistance program
paid parental leave program (maternity and paternity leave)
sport card
holidays allowance
sport and team recreation activities
special offers and discounts for employees
access to an array of learning and development resources

Fulltime

Account Manager / Project Manager

This role blends account management, operations, and creative collaboration in a...

Location

United Kingdom , Uckfield

Salary:

28000.00 - 32000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication, leadership, and organisational skills
proven ability working within Account Management/ Project Management ideally within a Manufacturing or fast moving field
A problem-solver with a proactive, can-do attitude
Financial acumen, ability to juggle different projects and understand profit and loss/costings
Detail-oriented with the ability to juggle multiple priorities
Strong team player who can also work independently
Proficient in Microsoft Office
Comfortable working to tight deadlines and under pressure
Ideally a driver, due to location

Job Responsibility

Build and maintain strong relationships with key UK retail and corporate clients
Collaborate with international suppliers to enhance the range
Raise purchase orders and order components to meet production needs
Manage stock and support production planning for timely delivery
Resolve queries with customer service teams, suppliers, and production departments
Gain financial understanding to accurately raise costs to customers
Support creative projects, from design briefs and photoshoots to marketing campaigns
Assist in executing the marketing strategy, including social media and e-marketing
Upload new products to e-commerce platforms
Be hands-on during peak season, working on-site with suppliers

What we offer

Excelelnt allowance of 24 days holiday + Bank Holidays, Parking, Pension, Private Medical Insurance, Social events, plus more +++

Fulltime

Project Manager (Service Delivery)

Binary Global

Location:
India , New Delhi

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 05, 2026

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