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We are seeking an experienced Scrum Master – HCM to act as a servant leader for multiple Agile teams. In this role, you will be responsible for educating and coaching teams and the broader enterprise on Agile processes, with a heavy emphasis on SAFe and Scrum frameworks. You will drive continuous improvement, foster high-performing team environments, and ensure the consistent delivery of business value. The successful candidate will be an expert at removing impediments, tracking dependencies, and partnering with Product Owners to maintain a refined and prioritized backlog.
Job Responsibility:
Team Leadership: Act as a servant leader for multiple teams, protecting them from external interference and fostering a high-performing culture
Ceremony Facilitation: Lead and facilitate all Agile ceremonies, including daily stand-ups, iteration reviews, and retrospectives
Impediment & Dependency Management: Support the removal of team impediments and proactively track dependencies across the Agile Release Train (ART)
Backlog & Planning: Partner closely with Product Owners and Product Managers to ensure backlog items are refined, prioritized, and scheduled
facilitate capacity planning and estimating activities
Execution & Value Delivery: Drive team iteration commitments and ensure plans are in place to achieve defined business value
Cross-Team Coordination: Collaborate with other Scrum Masters (e.g., Scrum of Scrums) and coordinate with Shared Services or DevOps teams as necessary
Metrics & Reporting: Review team metrics to measure progress against baseline KPIs and provide regular progress reports to stakeholders and senior leadership
Compliance & Process: Support the Solution Delivery Process (SDP) while adhering to strict compliance guidelines and validating time tracking
ART Readiness: Support ART readiness and preparation activities, managing complex workstreams across multiple teams
Requirements:
Experience: Minimum of 8+ years of experience working in an Agile environment
Education: Bachelor’s Degree or equivalent IT delivery skillset, training, and experience
Certifications: SAFe or equivalent Scrum Master (SM) certification is highly preferred
Framework Expertise: Expert knowledge of SAFe and Scrum practices, including the ability to coach teams on adherence to these standards
Technical Skills: Proficiency in tracking project deliverables using enterprise tools and applications
Soft Skills: Excellent conflict resolution, negotiation, and communication skills
ability to manage complex work and escalate issues proactively to leadership
What we offer:
Work Flexibility: Fully remote option with limited onsite requirements for local candidates
Enterprise Exposure: Opportunity to lead multiple teams within a SAFe framework for a large-scale HCM initiative
Strategic Leadership: Play a key role in continuous improvement and organizational Agile maturity
Professional Growth: Manage complex dependencies and participate in high-level ART readiness activities