Project Manager/Release Manager, Citi

Citi

Location:
India, Pune

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The IT Business Sr Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way for releases, in coordination with the Technology team. The overall objective of this role is to contribute to continuous releases gaining insight into business planning and investigation of performance and other measures, driving business planning.

Job Responsibility:

Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
Support system change processes from requirements through implementation and provide input based on analysis of information
Consult with business clients to determine system functional specifications and provides user and operational support
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Ensure Release Management processes and policies are adhered to so that IT releases are reliable, and products are recoverable and auditable
Coordinate and maintain the release schedule to optimize release delivery time and minimize impact to the business
Conduct post-implementation reviews to assess the success of release management and identify areas for improvement
Develop and maintain test environment strategies and plans, ensuring alignment with project timelines and business goals
Collaborate with development, testing, and infrastructure teams to define environment requirements and specifications
Coordinate the setup and configuration of test environments to meet project and testing needs
Ensure environments are set up with the correct versions of software and configurations required for testing
Monitor the availability of test environments, identifying and resolving issues promptly
Serve as the primary point of contact for test environment-related issues and incidents
Collaborate with Platform Owners, Scrum Masters, developers, testers, and operations teams to ensure effective environment usage
Communicate environment status, changes, and issues to stakeholders, ensuring transparency and alignment
Troubleshoot and resolve environment issues, coordinating with relevant teams to identify root causes and implement solutions
Document and track issues, providing regular updates to stakeholders on status and resolution efforts

Requirements:

5-8 years of relevant experience
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Additional Information:

Job Posted:
April 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Project Manager/Release Manager