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Project Manager, Regulatory & Site Operations - Vice President

United Kingdom, London · Job Posted June 10, 2026
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Job Description

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Job Responsibility

  • Provide critical support to the Banking Delegate in navigating the complex and highly accountable landscapes of the SMF24 (UK Senior Manager Certification Regime) and PCF49 (Irish Individual Accountability Framework/SEAR) forums
  • Oversee the efficient management and operations of the London site
  • Information Gathering & Synthesis
  • Documentation & Reporting
  • Action Item Management
  • Escalation Management
  • Communication Liaison
  • Operational Oversight
  • Resource & Facilities Coordination
  • Local Compliance
  • Issue Resolution
  • Monitoring & Reporting
  • Process Enhancement
  • Documentation of Controls

Requirements

  • Bachelor's degree in Business Administration, Finance, Project Management, or a related field
  • Master's degree preferred
  • Significant experience in project management, business analysis, or operational roles within the financial services industry
  • Proven experience in a highly regulated environment, with exposure to UK and/or EU financial regulatory frameworks (e.g., SMCR, IAF/SEAR)
  • Demonstrated experience in supporting senior leadership in complex, high-stakes environments
  • Experience in site management or operational oversight is highly desirable
  • Exceptional organizational skills with a keen eye for detail and accuracy
  • Strong analytical and problem-solving abilities
  • Excellent written and verbal communication skills, with the ability to prepare clear, concise, and impactful reports and presentations for senior audiences
  • Ability to work independently, manage multiple priorities, and meet tight deadlines in a fast-paced environment
  • Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word)
  • Understanding of banking operations, technology, and risk management principles
  • Ability to build strong working relationships across diverse teams and functions

Nice to have

Experience in site management or operational oversight is highly desirable

What we offer

  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

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