CrawlJobs Logo

Project Manager - Professional Services (Enterprise Digital Enablement Program)

chat3d.ai Logo

Chat3D

Location Icon

Location:
United States , New York

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We’re hiring a Project Manager to support a multi-year enterprise digital transformation program with one of our largest U.S. customers. This role sits at the intersection of consulting, program delivery, SaaS implementation, and enterprise stakeholder management. You’ll orchestrate cross-BU workstreams, steer delivery, and ensure that InsideBoard AI’s platform (KPIs, Coaching Plans, IRON AI, Success Widgets, activation flows) lands successfully across 65+ business units and 5,500+ advisors. You’ll engage directly with senior business owners across CX, Learning, Operations, and CRM transformation teams — while working closely with InsideBoard’s product, data, engineering, and advisory squads. It’s a high-visibility, high-impact role at the heart of one of the most ambitious digital enablement transformations in the U.S.

Job Responsibility:

  • Own the end-to-end delivery plan across multiple business units.
  • Drive sprint planning, dependencies, timelines, and risk management.
  • Translate requirements into clear implementation tasks (KPIs, workflows, Success Widgets, coaching templates, IRON AI use cases).
  • Align functional, technical, data, and product stakeholders on scope and delivery expectations.
  • Ensure a consistent operating model across all business units and workstreams.
  • Serve as the main point of contact for enterprise leaders, program managers, and operational stakeholders.
  • Prepare and lead SteerCos, governance sessions, BU syncs, and enablement workshops.
  • Build crisp, executive-ready materials (roadmaps, dashboards, progress summaries).
  • Maintain strong communication and alignment across a complex stakeholder landscape.
  • Bring structure, clarity, and best practices to a fast-moving enterprise program.
  • Advise business owners on activation strategy, KPI design, coaching flows, and operational change.
  • Identify gaps and propose actionable solutions to accelerate adoption and performance.
  • Champion InsideBoard’s value and guide stakeholders on leveraging the platform to its full potential.
  • Ensure configurations and deliverables meet requirements and follow governance guidelines.
  • Track adoption, usage, and value realization
  • escalate risks before they become issues.
  • Support run-phase operations (activation strategy, quarterly coaching cycles, content updates).
  • Maintain high delivery standards in a dynamic, multi-BU program.

Requirements:

  • 4–7+ years in consulting, SaaS delivery, digital transformation, or enterprise program management.
  • Strong customer-facing presence with experience managing senior stakeholders.
  • Proven ability to drive delivery in a complex enterprise environment.
  • Excellent project management skills — planning, risk management, documentation, governance.
  • Strong communication, executive storytelling, and meeting facilitation skills.
  • Experience with CRM platforms (Salesforce, Dynamics, ServiceNow, or similar).

Nice to have:

  • Experience in enablement, customer experience, or operational performance programs.
  • Background in analytics, KPIs, or coaching frameworks.
  • Experience with AI-driven platforms or digital adoption technologies.
  • Experience in large-scale contact center, retail, automotive, or field service operations.
  • Bilingual (French/English) is a bonus.
What we offer:
  • unlimited paid time off
  • Sick Days: 10 per year
  • Health Benefits: a dedicated allowance to choose the best option for your health.

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Chat3D - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Project Manager - Professional Services (Enterprise Digital Enablement Program)

Professional Services Manager - Enterprise

As a Professional Services Manager at Axon Enterprise, you will be a key player ...
Location
Location
United States , Scottsdale
Salary
Salary:
Not provided
axon.com Logo
Axon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS/BA or equivalent knowledge and experience
  • Extensive experience in project management, including coordination and resource tracking
  • Experience implementing and/or leading an Axon body-worn camera program
  • Understanding of software and hardware implementation, particularly in SaaS environments
  • Proficiency in Smartsheets or similar project management tools
  • In-depth knowledge of Axon products and digital evidence management systems is preferred
  • Experience working with corporate, retail, and security-based organizations
  • Excellent written and verbal communication skills, with the ability to structure projects, define milestones, and align stakeholders
  • Ability to work independently and take ownership of projects while effectively collaborating across various teams
  • Willingness to travel throughout North America, with potential for international travel
Job Responsibility
Job Responsibility
  • Pre-Sale Support: Engage with corporate leaders, technology decision-makers, and program managers to provide consulting, test and evaluations, and deployment needs assessments
  • Post-Sale Implementation: Plan, coordinate, and execute program implementations for Axon’s product suite, ensuring seamless integration and optimal use of our hardware and software solutions
  • Project Management: Oversee large and/or complex deployments, ensuring that project scope is clearly defined, timelines are met, and all stakeholder communications are managed effectively
  • Customer Interaction: Work closely with key stakeholders, including C-Suite Leadership, Directors of IT, and Directors of Security, to ensure successful adoption and implementation of Axon products
  • Training and Documentation: Develop and deliver comprehensive training plans and materials, ensuring customer teams are fully equipped to use Axon products effectively. Maintain detailed documentation of all training sessions and deployment milestones
  • Customer Feedback: Document and communicate customer feature requests and issues, providing valuable feedback to sales, product management, and other internal stakeholders
  • Collaboration: Partner with internal teams such as Sales, Customer Success, Finance, and Product Management to ensure a unified approach to customer satisfaction and successful project outcomes
  • Tool Proficiency: Utilize tools such as Smartsheets to manage project timelines, track resource allocation, and report on project status
What we offer
What we offer
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Fulltime
Read More
Arrow Right

Professional Services Manager - Enterprise

As a Professional Services Manager at Axon Enterprise, you will be a key player ...
Location
Location
United States , Boston
Salary
Salary:
66000.00 - 105600.00 USD / Year
axon.com Logo
Axon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS/BA or equivalent knowledge and experience
  • Extensive experience in project management, including coordination and resource tracking
  • Experience implementing and/or leading an Axon body-worn camera program
  • Understanding of software and hardware implementation, particularly in SaaS environments
  • Proficiency in Smartsheets or similar project management tools
  • In-depth knowledge of Axon products and digital evidence management systems is preferred
  • Experience working with corporate, retail, and security-based organizations
  • Excellent written and verbal communication skills, with the ability to structure projects, define milestones, and align stakeholders
  • Ability to work independently and take ownership of projects while effectively collaborating across various teams
  • Willingness to travel throughout North America, with potential for international travel
Job Responsibility
Job Responsibility
  • Pre-Sale Support: Engage with corporate leaders, technology decision-makers, and program managers to provide consulting, test and evaluations, and deployment needs assessments
  • Post-Sale Implementation: Plan, coordinate, and execute program implementations for Axon’s product suite, ensuring seamless integration and optimal use of our hardware and software solutions
  • Project Management: Oversee large and/or complex deployments, ensuring that project scope is clearly defined, timelines are met, and all stakeholder communications are managed effectively
  • Customer Interaction: Work closely with key stakeholders, including C-Suite Leadership, Directors of IT, and Directors of Security, to ensure successful adoption and implementation of Axon products
  • Training and Documentation: Develop and deliver comprehensive training plans and materials, ensuring customer teams are fully equipped to use Axon products effectively. Maintain detailed documentation of all training sessions and deployment milestones
  • Customer Feedback: Document and communicate customer feature requests and issues, providing valuable feedback to sales, product management, and other internal stakeholders
  • Collaboration: Partner with internal teams such as Sales, Customer Success, Finance, and Product Management to ensure a unified approach to customer satisfaction and successful project outcomes
  • Tool Proficiency: Utilize tools such as Smartsheets to manage project timelines, track resource allocation, and report on project status
What we offer
What we offer
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Fulltime
Read More
Arrow Right

Executive Director – AIN Technology Lead for Enterprise Resource Planning (ERP)

Amgen India will be an integral part in driving growth & innovation, improving e...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 25+ years of extensive ERP leadership experience, including multiple SAP S/4HANA implementations, BTP, and RISE/Cloud ERP operations
  • Advanced program management expertise delivering complex, multi-year ERP programs
  • Experience in a global ERP environment and a commitment to continuous improvement of the ‘Run’ management
  • Strong experience in transformation, vendor management, and financial governance
  • Knowledge of ERP architecture, integration, and technology trends to drive innovation
  • Experience in biotechnology or pharmaceutical industry
  • Familiarity with SOX, GxP, and data protection regulations
  • Global leadership experience in shared services or digital hubs
  • Project Management Professional (PMP) (Preferred)
  • SAP Certification (Preferred): Certifications in SAP, particularly related to SAP S/4HANA
Job Responsibility
Job Responsibility
  • ERP Strategy Development: Define and lead Amgen’s global ERP vision, ensuring alignment with business growth, innovation, and digital strategy
  • Project and Program Management: Oversee delivery of a global ERP portfolio, ensuring business outcomes, scalability, and continuous improvement
  • Stakeholder Collaboration: Partner with global functional leaders (Finance, HR, Supply Chain, Commercial, Manufacturing) to optimize processes and enable digital transformation
  • Executive Engagement: Engage with executive leadership to communicate program outcomes, progress, and ROI in clear, actionable terms
  • ERP Implementation and Maintenance: Ensure ERP investments deliver measurable value through efficiency, compliance, and data-driven decision-making
  • Team Leadership and Development: Manage, mentor, coach and develop a large (up to 200 people) and diverse team of Technology professionals, fostering a collaborative and growth-oriented environment
  • Innovation and Technology Integration: Foster a culture of innovation, agility, and continuous improvement within the ERP organization and across the EP&P Teams
Read More
Arrow Right

Customer Success Account Management - Healthcare

With over 17,000 employees worldwide, the mission of the Customer Experience & S...
Location
Location
Qatar , Doha
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience
  • 5+ years relevant work experience within the healthcare industry
  • Deep understanding of healthcare operational, digital health solutions, and regulatory environments (privacy, security, data residency)
  • Knowledge of health data standards (FHIR, HL7, DICOM, SNOMED CT, ICD‑10) and interoperability principles
  • Hands-on familiarity with Azure, Microsoft 365, Security, Dynamics, or other enterprise cloud platforms (AWS, GCP acceptable)
  • Understanding of AI/ML use cases in healthcare such as patient triage, clinical decision support, population health, and patient experience
  • Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365)
  • Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification
  • Project Management Institute (PMI) or equivalent Project Management certification
  • Prosci or equivalent certification
Job Responsibility
Job Responsibility
  • Customer Relationship Management: You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues
  • Customer Success Leadership and Customer Strategy and Growth: You will listen to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account
  • You will align with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work
  • Customer Success leadership - Delivery and program Management: You will support the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success
  • You will initiate conversations with customers to connect customer objectives and the current Microsoft portfolio of work in the customer account. Adopts the organizational and customer success strategy and ensure you align Microsoft technology and services with the customer goals and objectives
  • You will meet consumption milestones as you track adoption and usage of Microsoft products and services, work with customers to identify areas where adoption could be improved and takes action to drive usage while you develop and leverage an understanding of retention and churn in their customer portfolio to begin identifying potential opportunities where retention may become an issue
  • Fulltime
Read More
Arrow Right

Europe South Consulting Practice Lead

As the Europe South Consulting Practice Lead, you’ll play a critical role in the...
Location
Location
Italy , Milano, Segrate-Milano
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree OR Bachelor's Degree OR Technical University Degree AND significant years technology-related, business, professional services, consulting, and sales experience OR equivalent experience
  • Extensive experience in delivering complex technology programs with measurable business outcomes
  • Proven leadership in managing large, cross-functional technical teams within consulting and professional services environments
  • Strong background in project management and delivery oversight for enterprise-scale initiatives, ensuring success on engagements with CXO-level visibility and significant organizational impact
  • Demonstrated expertise in sales and account management, including driving large-scale, complex customer engagements with full P&L responsibility in professional services or consulting contexts
Job Responsibility
Job Responsibility
  • Drive Transformational Customer Outcomes & Experience
  • Creates a customer-centric culture within the practice that drives digital transformation and ensures customer satisfaction across the entire operating unit by directly owning customer relationships
  • Improve customer experience by identifying trends across industries and regions, implementing programmes that enhance processes, organisational design, and resource utilisation
  • Lead the delivery of complex technology programs from solutioning through to closure, ensuring contracted outcomes and measurable business value are delivered for customers
  • Drive deal design, coaching teams on processes and leveraging assets, and IP for high-impact engagements
  • Alleviates customer blockers as a point of escalation by working with direct reports and key stakeholders to manage customer escalations and resolve issues at the practice level
  • Lead Operational & Financial Delivery
  • Own financial performance for a portfolio of consulting contracts, ensuring the achievement of critical targets such as Commercial Cloud Consumption or usage rates that deliver ROI for the customer and Microsoft
  • Manage P&L for the practice with a focus on Consulting Revenue & Margin, and Utilisation through a disciplined rhythm of business
  • Ensure governance and delivery excellence across the portfolio while balancing customer and Microsoft priorities. Drives action plans and continuous improvement plans to increase maturity of organization and delivery quality using feedback from others and industry standards
  • Fulltime
Read More
Arrow Right

Technical Manager

This person will collaborate and work closely with the DSS COE product, engineer...
Location
Location
India , Hyderabad; Bangalore
Salary
Salary:
Not provided
berettaclima.it Logo
Beretta Clima Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 14+ years of professional experience leading and managing enterprise-scale engineering teams, including responsibility for delivery, performance, and team development
  • 9+ years of experience working with enterprise applications, particularly Salesforce, combined with Service Max or Field Service Lightning
  • 10+ years of hands-on experience applying Agile methodologies in production environments, including demand intake and prioritization, release planning, and end-to-end execution of software delivery
  • Extensive experience creating and managing integrated execution plans, including resource leveling, effort estimation, dependency management, and coordination across multiple teams and workstreams
  • Strong working knowledge of DevOps and CI/CD principles, with experience enabling automated build, test, and deployment pipelines to improve delivery speed and quality
Job Responsibility
Job Responsibility
  • Own end-to-end delivery of Salesforce (Sales, Service and Experience Cloud) and Service Max programs, including planning, execution, monitoring, and closure
  • Drive agile project governance, stakeholders, budget, forecasting, timelines, risk and scope management
  • Have a good knowledge on Salesforce and Service Max (SMAX) capabilities to ensure he/she provides good consulting to the stakeholders while guiding and mentoring the team technically and functionally too
  • Oversee delivery teams building technology solutions that empower teams to execute and review solution designs, integration approaches, data models, and deployment strategies
  • Lead Agile (Scrum / SAFe) or hybrid delivery models across multiple workstreams
  • Oversee sprint planning, backlog grooming, velocity tracking, and release management
  • Oversee integrations with ERP, middleware, and third-party systems
  • Analyze and coordinate project staffing PMO team and BRM teams of the region
  • Coach, mentor, motivate, and supervise project team members from both internal and external teams
  • Drive alignment, decisions, and organize work activity to accomplish digital and COE global objectives
What we offer
What we offer
  • Health insurance
  • Flexible schedules and leave Policy
  • Professional development opportunities
  • Employee Assistance Program
  • Fulltime
Read More
Arrow Right

Group Manager - Iot & Bigdata

Are you passionate about IT and experienced in software development, operations ...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
airbus.com Logo
Airbus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate/Post Graduate with 15+ years of experience in Software Development and People management
  • Good working experience in: Product Software development
  • Proven skills in build-in-quality
  • Delivery management
  • Project Management
  • People management and development skills
  • Working experience in Agile way of working
  • Strong knowledge of IoT & BigData is mandatory
  • Professional Networking skills
  • Solution oriented mindset
Job Responsibility
Job Responsibility
  • Hold the full responsibility to lead IoT & BigData - Digital Platforms team in right direction to achieve the success
  • Manage and lead the team on day to day operational basis and drive continuous process improvement
  • Lead the team using a performance management and development process with the right training program
  • Provide effective performance feedback through employee recognition, rewards, and disciplinary action when it’s required
  • Work with Human Resources Team to interview and recruit right team based on the business need
  • Coach, mentor, provide oversight and direction to the team in accordance with the organization's policies and procedures
  • Develop the team to take the delegation and empower them to take responsibility for their jobs and goals
  • Consciously create a workplace culture that is consistent with the overall organization's goal and objectives
  • Manage work timing schedules, job rotation and vacations of the team
  • Maintain transparent and appropriate communication with the team
  • Fulltime
Read More
Arrow Right

Dvp of brand marketing

The Brand Marketing DVP partners with the VP of Brand Marketing to shape and del...
Location
Location
United States , North Kansas City
Salary
Salary:
Not provided
helzberg.com Logo
Helzberg Diamonds
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree
  • 10-15 years of experience in a brand, marketing or agency roles
  • retail background preferred
  • Excellent communication skills, both written and verbal
  • Innovation and creativity to create brand new strategies that attract customers and succeed over the competition
  • Ability to lead and influence groups and be decisive
  • Collaborative skills to accept, and/or effectively maximize or challenge ideas, and translate those into brand strategies
  • Ability and savvy to prioritize conflicting projects/timelines across different business owners
  • Solid understanding of marketing channels, including paid and organic social, digital media, radio, OOH, ecommerce, email and more
  • Strong organizational, collaboration and project management skills with the ability to manage multiple projects at once
Job Responsibility
Job Responsibility
  • Inspire internal and external teams to drive innovative marketing and content strategies to accelerate differentiation and growth for the brand
  • Drive annual and quarterly calendar planning processes, cross-functionally, from a content and storytelling perspective to ensure brand, product, services and seasonal go-to-market campaigns are aligned, and authentic, and drive growth
  • Ensure strategic direction for all brand campaigns & assets, product launches and partnerships to deliver best-in-class content and storytelling and ensure brand consistency across all communications
  • Stay on top of existing and emerging content, channel and competitive trends to determine new market opportunities and challenges and validate messaging and validity
  • Partner with Performance Marketing team to translate brand strategy and business objectives into content that drives awareness, preference and conversion
  • Oversee public relations and brand activation activities, often leveraging external resources, to drive consumer and brand relevance and awareness
  • Evolve and accelerate organic social media function to support brand, community and SEO goals
  • Develop and execute all brand, partner and vendor programs
  • Lead strategies to determine the most effective and efficient mix of produced, organic, content creators, influencers and UGC content, balancing long- and short-term KPIs
  • In partnership with Business owners, represent the voice of the consumer and brand in all new strategic initiatives and launches
  • Fulltime
Read More
Arrow Right