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The Project Manager is responsible for managing project scope for a large-scale event, with possible support from Associate Project Managers. This position will monitor progress and performance against the project plan; identifying, resolving, escalating operational problems, and minimizing delays. This position is responsible for the end-to-end execution of projects from event design and development through closing. The Project Manager will ensure successful and profitable execution of events by following Technical and Production Standards and supporting the implementation of processes and SOP’s that drive consistency in event production. This position will partner with Project Management, Sales, and Operations teams in determining event technical requirements and communicating event execution plan with all parties. The Project Manager will report to the Associate Director, Project Management.
Job Responsibility:
Prepare and communicate technical production & labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to team members, vendors and venue partners
Determine and secure the resources required to successfully complete each project
Maintain focus on client needs by attending client meetings, creating and maintaining organized show documentation and responding to client concerns and questions
Monitor project scope throughout the event planning process and adjust as necessary to ensure the successful completion of the project
Assist sales and operations teams to help determine equipment needs and technical solutions for the project
Assist with the creation of technical diagrams when required
Review all sales documents to confirm that the equipment and technical positions will meet the client’s needs
Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention
Provide leadership for Associate Project Managers on multi-PM supported events
Act as the project leader and onsite contact for the client throughout the event
Manage all phases of event technical execution from load-in through run of show to load-out
Assume ownership of inventory management throughout the event
Communicate the project plan and client expectations to event team
Manage onsite changes, including schedule, equipment or workforce modifications
Mentor and communicate with Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market
Ensure compliance with established Technical Standards and Production Standards
Follow up with clients on-site to ensure that their needs are met and the equipment setup is working properly
Assist in the creation, analysis, and execution of the project budget, partnering with regional leadership to mitigate external workforce and sub-rental spend
Manage event costs to align with budget and ensure all onsite changes are communicated to sales for billing purposes
Assist with the completion of post-event client invoice. Work with operations management to ensure the prompt payment of all external vendors
Ensure compliance with Encore Policies and Procedures to minimize company’s exposure to liability claims and property damage, theft and misappropriation
Complete Encore post-event process, to include the completion of all post-show reporting, confirming all workforce hours are accurately entered and ensuring that outsourced equipment is returned to appropriate provider
Participate in the development of Project Management SOP’s
Conduct review and analysis of proposed events as required
Requirements:
BA/BS Degree or equivalent experience
4+ years of technical experience in the Corporate Staging or Broadcast industry. Project Management experience preferred
1+ year of Supervisory experience preferred
Strong written and oral communication skills
Strong Technical Background
Strong Client relationship skills
Familiarity with budgets and cost control
Operational logistics experience
Works well under pressure
Ability to manage multiple complex job functions within a fast-paced environment