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Project Manager (Pharmaceutical)

Singapore · Job Posted March 01, 2026
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Job Description

ABOUT THE JOB: Ensure end-to-end accountability of Digital Manufacturing services (MES, ERP, Scheduling, and related domains). Monitor service performance in line with agreed SLAs and operational objectives. Track KPIs, incident trends, and service health indicators. Prepare and present service performance reports to stakeholders. Contribute to incident management processes, root cause analysis, and corrective action follow-up. Lead continuous improvement initiatives focused on service optimization and simplification. Identify automation and AI-driven improvement opportunities. Coordinate with cross-functional teams including Manufacturing, IT, Quality, and external partners. Support vendor management and governance routines. Ensure compliance with regulatory and quality standards applicable to manufacturing environments. Maintain up-to-date service documentation and operational procedures.

Job Responsibility

  • Ensure end-to-end accountability of Digital Manufacturing services (MES, ERP, Scheduling, and related domains)
  • Monitor service performance in line with agreed SLAs and operational objectives
  • Track KPIs, incident trends, and service health indicators
  • Prepare and present service performance reports to stakeholders
  • Contribute to incident management processes, root cause analysis, and corrective action follow-up
  • Lead continuous improvement initiatives focused on service optimization and simplification
  • Identify automation and AI-driven improvement opportunities
  • Coordinate with cross-functional teams including Manufacturing, IT, Quality, and external partners
  • Support vendor management and governance routines
  • Ensure compliance with regulatory and quality standards applicable to manufacturing environments
  • Maintain up-to-date service documentation and operational procedures

Requirements

  • Master’s degree in Engineering, Information Technology, or a related field
  • Proven experience within the pharmaceutical or life sciences industry (mandatory)
  • Strong knowledge of GMP requirements and regulated manufacturing environments
  • Experience in IT Service Management (ITIL knowledge preferred)
  • Strong understanding of MES systems and manufacturing IT applications
  • Familiarity with ERP systems in industrial or pharmaceutical contexts
  • Experience in digital manufacturing or Industry 4.0 environments
  • Strong analytical, stakeholder management, and communication skills
  • Ability to work in an international and multicultural environment

What we offer

  • Global Diversity: Be part of an international team of 110+ nationalities
  • Trust and Growth: 70% of our leaders starting at entry-level
  • Continuous Learning: internal Academy and over 250 training modules
  • Vibrant Culture: afterworks, networking events
  • Meaningful Impact: CSR initiatives, including the WeCare Together program

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